I have the 10gb plan, I went to my account and tried to change it to the 5gb plan to start on my next billing cycle but I keep getting “Our bad! For assistance, please chat or call Customer Support” error message. How can I fix this?
Best answer by jdor_CricketView original
Thanks for reaching out to us on the Cricket (Community) Forum! In order to assist you further, we'll need to continue this chat via private message. Please send me a private message with the name on your account, your wireless number, and the details of your issue. This information will help guide us towards a quicker resolution.