How long for plan-change made on app to take effect?

  • 3 July 2023
  • 1 reply


Hello! A couple of days ago, I tried to switch my plan using the cricket app on the phone by choosing ‘Edit Plan’. Also, I chose the option to switch the plan ‘today’ (rather than waiting till the end of my billing cycle). However, when I check my account either via the website or the app, my old plans shows.

How long does it take for Cricket to switch to the new plan I have chosen?


Best answer by jdor_Cricket 4 July 2023, 02:18

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Hi @lexmex 


Thanks for posting! When you select “today” instead of waiting till new cycle, the plan changes should be effective immediately. Our support team would be happy to confirm if the rate plan change was effective, just reach out to @CricketSupport with your wireless number and full name on the account for further assistance.