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more money taken than what was supposed tobe

  • 28 August 2022
  • 1 reply
  • 76 views
Y
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I have the affordable connectivity program on my phone. I changed my phone plan and I ran out of data as soon as I added a gig which is 10.00 which I had a balance of 58.67 now after I put ten dollars on my account its showing a balance of 8.00 this is wrong. How can we get it fixed. Phone number 312-282-3790 cricket wireless account.

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Best answer by James_Cricket 28 August 2022, 21:42

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J
Userlevel 4
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Hello @Yusheica2020! Thanks for taking the time to reach out to us via our Cricket Community Forum. We’re happy to look further into this for you and review the account/charges. For further assistance, please DM us at @CricketSupport 👍

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

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