Question

My Plan

  • 26 March 2021
  • 2 replies
  • 77 views

I am wondering why my bill plan has went up from 55 dollars a month with direct bank account bill to 68 dollars starting on my April bill?


2 replies

Userlevel 4

Hello @Donald Townsend! We are sorry to hear about the changes to your account. We understand how frustrating this can be not knowing increases in your plan. Our Cricket Wireless Support team is more than happy to look further into this for you. Please reach out to our Support team on Facebook (m.me/cricketwireless) or Twitter (@cricketsupport) for further assistance.

Hi Donald 

If you have access to my cricketApp with your username and password I would suggest you to confirm if the plan you have is the one you requested or if there is no additional features added to your plan. If you don't have access contact customer service and authenticate your account with phone number and pin.

I hope this work for you!

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