Switching to 5G from LTE

  • 11 October 2020
  • 1 reply

I recently switched to the Unlimited + hotspot and 5G plan from the regular Unlimited plan. It still hasn't switched my service to the 5G. How long does it take for my service to go from the LTE to 5G? 

1 reply

Userlevel 3
Badge +1

Hi @NBrakalov 

To have access to the 5G network, you need a compatible 5G device as well. At the moment, compatible devices available are the Cricket Samsung Galaxy S20+ 5G and the Cricket Samsung Galaxy A51 5G. Please, keep in mind that 5G devices from other wireless providers will not have access to Cricket’s 5G service at this time.