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upgrades

4 months ago
24 May 2023
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Carolynmoser13
Extra
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I upgraded my account to the unlimited account and I still have no Hotspot what do I do

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Best answer by Marlena_Cricket 2 June 2023, 21:06

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Marlena_Cricket
Community Manager
370 replies
3 months ago
2 June 2023
Answer

Hey @Carolynmoser13 and welcome to the Community Forum! Please note that only the $60 Unlimited More Plan includes 15GB of Mobile Hotspot Data per month. You must also have a Mobile Hotspot-eligible phone. Please check out our complete list of Mobile Hotspot Eligible Phones and our BYOD Compatibility list below. Feel free to send our team a PM to @CricketSupport if you need additional assistance. We’re here to help!🤗

https://www.cricketwireless.com/support/mobile-wifi/hotspot-eligible-phones.html

https://www.cricketwireless.com/support/great-big-network/byod-compatibility.html