- 308 Topics
- 734 Replies
TL/DRBeware buying a phone from the online cricket store unless you want to risk Cricket policy hell and double billing of your credit card.Similar to @bobbyanalog I was double billed for a recent smart phone purchase with the Cricket online store. I disputed one of the two charges allowing one of the charges to go through and paying Cricket. About a month later my phone suddenly stopped working with no indication why. Spent 2.5 hours with technical support on September 18th and was told among several things that if I gave Cricket another $25, Adrian the on duty supervisor said that he would make the problem go away. Which I was having none of. Phone began working Sunday night and all day Monday without me coughing up another $25. Tuesday morning phone stopped connecting to the Cricket network again. I went to an actual Cricket store and explained the situation and he said that once a phone gets blacklisted you can call cricket and get it authorized again but due to database repl
I was wondering if anyone knows when the android 12 update for the samsung galaxy a03s is going to be put out? I've read articles online and it said that the samsung galaxy a03s has gotten the android 12 update but I check my system settings and I don't have a update available. Does anyone know when the update should be out?
I wonder if anyone else is finding that WhatsApp isn't functioning like it should on their Samsung S10+. My main issue is when I try to search for a GIF the screen goes funny and the keyboard doesn't pop up to type the search. Also, when sending an attachment, your give the option to send it quickly to your most recent/popular recipients but when you tap one of them it just loads all the other send options.
I have been with Cricket for several years. I've been using a Samsung Galaxy S8 and never had a problem. All of a sudden last week my text messages stopped sending to people 50% of the time (I can receive text messages just fine.) When I send a text, half of the texts I send will have a blue spinning circle next to them and then an error message pops up that says "message failed" and my phone asks me to review the message and try again. Sometimes when I click "retry" it will send. Sometimes it won't. It happens no matter if I'm on wifi or not, and I for sure have full service. I've tried making sure my phone's SMSC number hasn't been changed or deleted. It hasn't. I refreshed it just in case. I've tried clearing the messaging cashe. Turning airplane mode on then off. Resetting my phone. Nothing has fixed the issue. What isn't making sense to me is the fact that some messages are sending and some aren't. I can send a message that says "test" to the same number three times and the first
why was my subscription cancelled after I just upgraded and activated a new phone … I am on auto pay. This has become the worst service ever. I literally cannot use ya’ll phones and no one can fix my issues. Now my daughters phone is suspended and I just keep feeding ya’ll more money!!!!
Got a new Samsung A32 from Cricket recently. Realize that it will only do 480p on some apps, including Youtube Tv. Only gives options in the app up to 480p. Even when you turn off mobile data and just use WiFi. Reboot the phone, and it gives 1080 for a few minutes, then reverts back to 480p. Other phones on the account work fine, just not this one. Youtube will do 1080 or 720 on this phone. Somehow Cricket is blocking anything above 480p on Youtube TV, and won’t admit it. Anyone know a way around this? (Using a VPN don’t work, already tried it.)
I have 4 lines on my plan. We all have the same phones. Both mine and my daughter's lines won't make or receive phone calls. We can text and use data. I have tried switching my sim card to another phone which is also on my plan that is working. That phone would not work with my sim card in it. I have tried driving to another spot closer into town still won't work. I tried turning my phone off and on that didn't work. I tried taking my sim card out that didn't work. I tried clearing the cache that didn't work. I tried to call can't make any calls. I tried to chat held on the chat for over 20 minutes. Then got disconnected. Now they are closed. They are not even open for technical support. This is ridiculous. My bill is paid up. I checked my software is up to date. Here I've been without phones for a day now. This is the biggest crock of#$it ever.
I went into the store shopping for a 5g phone. The guy recommends the Samsung a03s. I agree but as it was Sunday I couldn't contact Verizon to port my number. I came back next day bought the phone (a03s). I went back because i was having trouble with the 5g. They told me that the 5g is really bad in the area, then proceed to tell me that the phone in fact is not 5g. So I am now stuck with a phone that doesn't do the only thing i wanted it to, 5g.
Hi guys, I just upgraded from Samsung A73 to Samsung S21+. My only concern is that the notifications and ringtones I am using on the Samsung A73 are not on the Samsung 21+. Specifically the "Rise" sound and the "Space Funk" ringtone.I used File Commander and browsed around but didn't find any audio storage location. I know I can just download their MP3s but then when I use YT Music and play music from my phone those stupid tones show up and it's really annoying.Basically what I'm looking to do is go into the system folder where the sounds are kept on the S9+ and move them to the same folder on the mt S10+. Is this possible?Thank you.
Hello, I've been getting emails that parts of Samsung's cloud services will be expiring and transitioning to Microsoft Onedrive. I don't use Samsung Cloud to back up my Gallery photos, so I wasn't concerned, but I do believe I use it to back up my apps so that they'll switch over to future phones I buy. Will app backups be affected by these upcoming changes? Really appreciate any input. Thanks in advance.
I have had my android phone for 3 years now and it was a one year old model when I got it. It is a Samsung Galaxy A01 and recently for the past month it won’t charge really. I’ve tried changing outlets and charging cables so many times. If it actually starts charging my phone it takes forever just to charge five percent and it usually will only stay charging for a minute or so at most. What should I do?
With things moving to 5G, a lot of people have been forced to get new phones recently. When doing that, many will look to get the latest phone models. I've always got the latest Samsung Galaxy S. series and was surprised Cricket doesn't carry any of them. So they have basically eliminated that market. Other carriers are giving deals on those phones! Oh well, I checked and was told I could buy an unlocked phone elsewhere as long as it was listed in their supported phones Iist. Yay, the S22 is supported! So I went to Samsung and purchased my new S22. I also bought a case, screen protector, camera lens protector, and phone popsocket grip. I should be all set. The Sim card is the same size. I move the Sim a ND power it back on. No problem! I can make calls and send texts, so I start setting things up. The next day I go to setup my hotspot so I can go online with my laptop. What happens?This phone is not supported for hotspot!!!!! What the %@!$%# Call Cricket and I'm told they plan to supp
Hi Cricket Nation! After you’ve activated your Samsung phone, go to our Phone Setup page and we'll walk you through some helpful setup steps. You can visit the Official Samsung Support page to learn how to use your Samsung phone.If you still have questions, we’re here to help!
Good morning, and thank you for a place to come to. I'm helping my friend who is Korean and I translate for him, he was with Verizon for a long time and just had everything transferred over to cricket.I'm very intuitive with Android phones, but cannot seem to find the correct settings or problem to repair why his text messages are still hitting his old phone number on his old phone and not the new phone number, Verizon said they transferred to cricket.
I suddenly can't text my friend. I get his texts but he doesn't get mine. We're both on Cricket and are the only person that doesn't get my texts. Worked for awhile yesterday when he was at Cricket store now not working again. What do I do ? I've checked everything.
I can use wi-fi just fine but once I get out of range, my data wont kick in. My phone will just decide I have to reconnect to wi-fi. This is pretty annoying if I try to pull up my insurance card to a cop “because i’m not connected to wi-fi” OR i’m trying to use maps. Data is enabled on the phone (it’s not turned off) but it won’t actually workIs this a phone issue or a Cricket issue? Anyone know how to help me?
I have a Cricket Samsung A51 5G which I used for over a year that I’m trying to network unlock as I have upgraded and trying to sell my old phone. I tried to unlock it using the website but it tells me that I have to use the cricket app to unlock it. The problem is there is no “unlock” button on my cricket app login screen, I tried reaching costumer service but they had no answer other than uninstall, install the app again, clear cache and data and using data instead of wifi. None of that worked. When I open the my cricket app an error message that says “network unlock keeps stopping” pops up from time to time. Cricket support said once I insert a sim from a different carrier it should unlock but when I do it gives me a prompt asking if I want to unlock, when I press yes it just opens the my cricket app but nothing happens. Has anyone had this issue and how do you fix it?
I have cricket and am on the 55 dollar unlimited plan. Most stuff works ok but lately downloading apps from the google play store literally takes HOURS. Downloading apps over wifi is very fast as expected. For example downloading the uber app (less than 60mb) took me over an hour. I have full bars and other stuff like internet YouTube and stuff works fine but downloading or updating apps is excruciatingly slow. I've talked with technical support from cricket and also with tech support from google play and have been unable to resolve the issue. Have tried everything. The phone is 8 months old and is in excellent condition. My bill is due on the 15th and I am planning on porting my number and switching to boost mobile tomorrow. I've talked to countless techs from Google and cricket and my problem persists.
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