Samsung Phones

  • 425 Topics
  • 1,106 Replies

425 Topics

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Mindylee2Extra
asked in Samsung Phones

phone wont let me make or recive calls

I have 4 lines on my plan. We all have the same phones. Both mine and my daughter's lines won't make or receive phone calls. We can text and use data. I have tried switching my sim card to another phone which is also on my plan that is working. That phone would not work with my sim card in it. I have tried driving to another spot closer into town still won't work. I tried turning my phone off and on that didn't work. I tried taking my sim card out that didn't work. I tried clearing the cache that didn't work. I tried to call can't make any calls. I tried to chat held on the chat for over 20 minutes. Then got disconnected.  Now they are closed. They are not even open for technical support. This is ridiculous. My bill is paid up. I checked my software is up to date. Here I've been without phones for a day now. This is the biggest crock of#$it ever. 

19
C
1 hour ago
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hello7203Extra
posted in Samsung Phones

upgrade new phones.

Hi guys.i buy new phone on cricket web..I go to store ,lady activate for me and 2 day later my account was suspended...lady on support center tell me I'm add new line and I need to pay 79 to bring back my services...I got 2 lines only 2 years already...same numbers...they blind? I'm come back to store same day and lady can't explain that action on my account…They change also my payment date.Anyone have situations like this?

1
ChristopherS
4 hours ago
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AKA3ToesPaparazzi
asked in Samsung Phones

What Is This Number In Call Forwarding Settings?

I see at least one other has had a similar problem and this is my question, which does not need a "walk-through" reply, telling me how to remove a number that is in my settings…📷... what is the default number for cricket, for forwarding calls to voicemail... if I need that to be set. I have this number on my settings and I did not program that number in. I also do not click on messages or answer calls from people I don't know, so I've no idea how I could have been hacked and this number is listed as being a known high risk number, and those people also did not put that number in their settings. The only other way this number could have made it into my settings is if Cricket software/returns department put it there. I would think Cricket would be able to find out who owns that number and give me the information if it is offensive/risk. I would be willing to file charges seeing as how I'm fed up with the Vultures/California Condors and their antics, if Cricket themselves cannot do so...

1
M
22 hours ago
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SamiamExtra
asked in Samsung Phones

will my samsung galaxy z flip 5 get service anytime soon?

I bought the flip 5 and was able to get it activated in store, (I bought it unlocked from amazon) but when I was finishing set up to make calls and stuff It didn't work. I was wondering if it's not compatible yet because it's new and if it will be available soon? What should I do in the meantime without getting rid of this phone or costing too much? 

2
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1 day ago
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RichardGravenerPaparazzi
asked in Samsung Phones

Paraphrase Software For Samsung Phone

My documents needs to be paraphrased. I need a tool that can do this. Anyone can use the best paraphrasing tool or software. If yes, great! I would appreciate it if you could suggest the best one. I am waiting for your response. Many thanks.

3
J
1 day ago
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geniejamessExtra
asked in Samsung Phones

Frequent network outages: Maintenance or upgrades?

Hello everyone,I've been facing frequent network outages in my area, and it's causing disruptions to my work and communication. I rely on a stable network for important tasks, and these outages are becoming increasingly frustrating. I was wondering if anyone could provide me with information regarding any ongoing network maintenance or upgrades that might be happening in my area. Understanding the reasons behind these outages would greatly help me in finding a solution or alternative methods to ensure uninterrupted connectivity. Any insights or assistance in resolving this issue would be highly appreciated.Thank you in advance for your support!

1
ChristopherS
3 days ago
Oscar
OscarExtra
asked in Samsung Phones

5g

So 5g has come out for cricket. I have a s20 ultra 5g and i wanted to know if i could get 5g coverage on it and/or what do i have to do to enable or get the 5g coverage. (its unblocked by the way, from best buy)

6
ChristopherS
7 days ago
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geniejamessExtra
asked in Samsung Phones

WhatsApp issues on Samsung S10+: GIFs & attachments problem. Solutions?

Hello everyone! I'm experiencing some issues with WhatsApp on my Samsung S10+. Specifically, I'm having trouble searching for GIFs as the screen behaves strangely and the keyboard doesn't appear for me to type in my search. Additionally, when attempting to send attachments, I'm given the option to quickly send to recent or popular recipients, but tapping on them only loads all the other send options. Has anyone else encountered similar problems with WhatsApp on their Samsung S10+? If so, I would greatly appreciate any advice or solutions to resolve these issues. Thank you in advance for your assistance!

1
R
9 days ago
T
Treefrog99Extra
asked in Samsung Phones

phone functionality doesnt work

I have a Samsung Galaxy Note20 5G. It installed a software update yesterday, and now I cannot make or receive phone calls. If I try to call out, it disconnects immediately (makes the sound like a call ended), and incoming calls go straight to voicemail without ringing. Texting and data appear to be working OK. How can this be corrected?

3
B
15 days ago
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obadaveil82Extra
asked in Samsung Phones

Game Optimizer Overloading System

HiJust recently my fairly new S10 has been showing the above message at least once a day, even if I haven't been playing a game. I've had a couple of casual games on my phone since I've had it but this is a recent notification, any idea of how to fix it? I can't delete the optimizer unfortunately.Thanks in advance.

6
T
15 days ago
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Richy21Paparazzi
asked in Samsung Phones

Samsung S10+ FM WhatsApp issue.

I wonder if anyone else is finding that WhatsApp isn't functioning like it should on their Samsung S10+. My main issue is when I try to search for a GIF the screen goes funny and the keyboard doesn't pop up to type the search. Also, when sending an attachment, your give the option to send it quickly to your most recent/popular recipients but when you tap one of them it just loads all the other send options.

18
M
16 days ago
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SargedlbPaparazzi
asked in Samsung Phones

samsung galaxy note 20

Just wondering why my note 20 is not compatible. I purchased from Samsung about 6 months ago. I put the imei in the search and says it won't work. Also have a note 10 that comes up the same. These are top notch phones and are 4g lte phones. Why is cricket doing this and are they going to make everyone purchase a cricket phone now?

15
M
17 days ago
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preciouslilmom75Extra
asked in Samsung Phones

change phone number due to harassment

I was assaulted and hospitalized at the end of November 2021. The man who assaulted my evaded the police and hasn't been caught yet.  He has been harassing me and hacking my phone every day since th assault threatening to get my family or me if I choose not to talk to him. Par change my phone number please?!,!?

12
J
22 days ago
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TolanaAuderyPaparazzi
asked in Samsung Phones

Icon 4 software update options?

How can I update my Icon 4 from Cricket without Wi-Fi, given the persistent interruption for a software update, despite having an Unlimited data plan?

1
ChristopherS
23 days ago
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LillianFellyA-List Star
asked in Samsung Phones

New Phone Issues Need Resolution?

My mother recently acquired a new phone, yet she is grappling with certain perplexing issues. Upon receiving a call, the phone produces two simultaneous ringtones, with one persisting endlessly even after the call is answered, while the other ceases upon answering. Furthermore, when receiving calls through messenger, the phone audibly rings, but fails to display any corresponding notifications on the screen. I am sincerely at a loss and would immensely value any guidance you can offer. Despite exhaustively navigating through the settings, I have been unable to pinpoint a solution. Thank you for your assistance in advance.

3
L
24 days ago
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MiatoEleanorPaparazzi
asked in Samsung Phones

Longevity and performance of smartphones?

Having relied on the iPhone 11 since its launch in late 2019, I am now contemplating an upgrade, with the Samsung S23 Ultra catching my eye. One of the most compelling aspects of the iPhone for me has been its extended support lifespan, coupled with the tendency for older iPhone models to retain their performance better than many Android counterparts in my personal experience. Given the significant investment required for the S23 Ultra, I am aiming for a usage lifespan of close to 4 years. For those who have utilized devices such as the Note 9-10 or S10-20 from their release, I'm curious about your experiences regarding the device's aging process in terms of smoothness, performance, and battery life, as well as the inclination to upgrade.

2
M
24 days ago
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lrichardsExtra
asked in Samsung Phones

NOT RECEIVING SMS TEXT FROM 1 PERSON

i am not receiving sms text messages from one person i can receive his calls but not his messages hes able to see my messages i already cleared my messages cache, removed his contact info, hes not blocked i checked multiple times may someone please help as this is my husband and i have to be able to receive his messages 

2
T
25 days ago
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Jamiajones107Extra
asked in Samsung Phones

android 12 update

When will android 12 become available for galaxy a11

3
Z
25 days ago
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Joaquinh1994Paparazzi
asked in Samsung Phones

Why is my Cricket service not working?

Ever since I paid my bill on the 10th of February my service hasn't been working. I talked to a cricket rep a few days ago and she said she was going to reset my service and to turn my phone off for 5 minutes and then turn it back on. I tried this for a day and it did not work. I called yesterday again and the rep had me reset my mobile network and remove my Sim and put it back in. She said if this didnt work that I might need to replace my Sim since it might be the problem. She said that I would need to go to a Cricket store and have them do a Sim check on my phone and that she would even call me back today at 12pm to guide me and in the meantime she would keep monitoring my connection. This did not work and she never called back. I still went ahead and went to my nearest Cricket store. They told me they didn't know what a Sim check was but I went ahead anyways and bought a new Sim card and had it installed just incase. This also did not work. I then called today using my wifi calling

10
M
29 days ago
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AKA3ToesPaparazzi
asked in Samsung Phones

is there a default number for call forwarding settings?

Plain and simple, cause I accidentally chose my additional entry in my first question, as the best answer... lol.  I have this number on my call settings and I never put it there, nor do I know why a Georgia based company would have a Texas based number for voicemail… ... and what is the default number for voicemail, cause at one time I did have a suspicious number in that setting. This is a factory exchange phone from warranty, so please cricket agents, don't just answer, use your research powers and investigate, cause others have had this same number... and I have since lost the info on "George _______" who the voicemail number was registered to, in over five states.  

1
ChristopherS
29 days ago
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TolanaAuderyPaparazzi
asked in Samsung Phones

S20+ compatibility issue with Cricket?

Will the potential omission of one of the 3G bands that Cricket utilizes pose a significant issue for the S20+ I intend to purchase and use on the network?

1
ChristopherS
1 month ago
D
dh514Extra
asked in Samsung Phones

Best UK sim

Traveling to the UK in a few weeks.  I know cricket does not provide roaming there.  My question is, what SIM card can I purchase which will guarantee me local service while I am out of wifi range? BTW I have a Galaxy A32 5G phone.

0
D
1 month ago
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jesslipps23Paparazzi
asked in Samsung Phones

sending text messages failed

I have been with Cricket for several years. I've been using a Samsung Galaxy S8 and never had a problem. All of a sudden last week my text messages stopped sending to people 50% of the time (I can receive text messages just fine.) When I send a text, half of the texts I send will have a blue spinning circle next to them and then an error message pops up that says "message failed" and my phone asks me to review the message and try again. Sometimes when I click "retry" it will send. Sometimes it won't. It happens no matter if I'm on wifi or not, and I for sure have full service. I've tried making sure my phone's SMSC number hasn't been changed or deleted. It hasn't. I refreshed it just in case. I've tried clearing the messaging cashe. Turning airplane mode on then off. Resetting my phone. Nothing has fixed the issue. What isn't making sense to me is the fact that some messages are sending and some aren't. I can send a message that says "test" to the same number three times and the first

12
N
1 month ago
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Jcocopoti929Extra
asked in Samsung Phones

Can’t setup voicemail

We have recently switched one of lines to a Samsung galaxy s21 plus and it won’t let us setup voicemail. When you call to setup it just says I’m sorry the person you are calling has a voicemail that has not been setup.

3
M
1 month ago
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MandeepDraftorExtra
posted in Samsung Phones

Samsung DeX and Gaming?

I'm buying a Tab S6 at the end of the month and I'm going to use DeX as a laptop replacement. Now I'm a console gamer, but I play only a hand full of PC games on my laptop. Nihon Falcom games, Trails in the Sky trilogy, Xanadu Next, Ys, etc. They aren't graphic powerhouses, you can run them on anything, they're mostly updated PSP titles. They are on Steam. My question is, can I play them using DeX or is it still not possible? 

6
E
1 month ago

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