I have an S20FE. It has never had a problem on cricket. Will use 5G and 4GLTE very regularly.
A Samsung update was pushed out last week. The May update.
Now ever since the update I have noticed that data connection always only says 4GLTE. It may try a 5G connection for mere seconds, then hops off back to 4GLTE.
I have reset my network connections. I have reset my APN to default. Makes no difference.
I called cricket this morning to try to explain what's happening. They said since my LTE works, I just need to be happy with that. They didn't want to admit to any problem. Either they know what's happening or they are under the impression I don't know what I'm talking about.
I'm not happy with that. My phone worked fine before this update.
I need an advanced cricket tech to help me out with this.
Best answer by jdor_CricketView original