Can't Activate phone bought from online store

  • 28 February 2023
  • 2 replies


I can not activate the new phone i bought from your online store. Keeps giving me an “Oops, our system is have problems. Try again later.” message. It’s a Samsung s21. brand new order off of the Cricket website


Best answer by Marlena_Cricket 28 February 2023, 02:52

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Hi @Jaffa we’re sorry to hear you’re experiencing issues activating your new phone. Please send us a PM to @CricketSupport and include your name, wireless number, and your online order number. We’d be happy to help get your line up and running! 🤗


Sorry to hear about the activation trouble you're experiencing with your new Samsung S21. Technical glitches can be frustrating, but don't worry, there's always a solution! While we're on the topic of online stores, have you checked out WooCommerce? It's a great platform that offers features like "woocommerce table rate shipping" to enhance your online store's shipping capabilities. Stay positive, reach out to the customer support team, and hopefully, they'll have your phone activated in no time! 📱✨