Can't send or receive mms messages

  • 12 August 2019
  • 3 replies

Switched to Cricket from Verizon today... Now just realized can't send or receive photos or even plain text on S8, S9+. Set APN per instruction, rebooted a few times, no help. Anyone had similar issue and any known solution? Thanks a lot ahead.

3 replies

Userlevel 4
Badge +5

@Cricketli Double check that your APNs match exactly and check your that your message center number is set as +13123149810. 

Thank you for the advice. My APN setting is accurate, but where is the "message center number"? I didn't find it in APN or Message app settings.
I soft restarted each phone and mms seems to be working now with limit of mms < 1 MB, ie can't send typical camera higher mag photos.
Found signal is generally weak and unstable, much more spotty than ATT coverage map. I almost never had this issue with Verizon. I know Verizon phones don't cover all ATT freq bands but not sure this is the reason for my spotty signal.

How do I check that SMSC number? I don't know where to find it in the settings.