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Can't send texts -- "Invalid Number"

  • 4 January 2022
  • 2 replies
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I am unable to send text messages to a friend because Cricket immediately bounces back a text saying that the number is invalid, which it is not.  This has happened with 1-2 other numbers, but the majority of numbers work fine with no issues.  I have tried various Google solutions, to include checking my APN settings, clearing my visual voicemail cache, and clearing my Messages cache and data, but nothing has worked so far.  The only other theory seems to involve a bad SIM card from switching networks, however this SIM card is from our original Cricket phones, so that should not be an issue.  How can I resolve this kick back to be able to send messages to these numbers?

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Best answer by jdor_Cricket 5 January 2022, 18:46

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Hey @wicketchu 

We're sorry to hear about this experience. Our support team would love to look into this further for you, feel free to reach out to our support team on Facebook (m.me/cricketwireless) or Twitter (@cricketsupport) with the details of your issue, and wireless number for further assistance.

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This is a good suggestion, and I did exactly that 5 weeks ago, and have received zero response.

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