can't setup voice mail on samsung amp2

  • 3 February 2022
  • 2 replies

Badge +1

don’t have voice mail setup on my wife’s samsung amp2 phone. States that it is not setup. Does not allow me to enter a password or anything. I could use some help.


2 replies

Userlevel 2
Badge +4

Hi There, we thank you for your inquiry! We are sorry to hear you are experiencing issues with your voicemail. May you follow these easy steps for basic voicemail and visual voicemail on an Android smartphones:

How do I setup basic voicemail?

  1. On the call screen of your phone, access voicemail by pressing and holding the 1 key.
  2. You'll hear step by step instructions to set up your voicemail including how to:
    • Choose a seven to fifteen digit password, numbers only (no letters or special characters).
    • Record voice signature and/or greeting, if desired.

What is Visual Voicemail?

Visual Voicemail makes it easy for you to manage your message. With visual voicemail, you can view a list of your messages and select which ones you want to hear. You can also read transcripts of your voicemail messages.

How do I setup visual voicemail for my Android phone?

To get started, download the most current version of the app:

How do I setup Cricket Visual Voicemail?

  1. Launch the app.
  2. Read the Cricket Privacy Policy and tap Accept; then read the Cricket Visual Voicemail Terms of Service and tap Agree.
  3. Tap Begin Setup. The app will begin the setup process, and the Create Password screen will load.
  4. Enter and confirm your password. Note that the password must be between seven and fifteen digits, numbers only (no letters or special characters).
  5. Tap Continue.
  6. Next, you'll set up your Greeting. Select your greeting preference. Record your greeting if you selected Custom, and tap Save.
  7. Tap Finish Setup. Setup is complete.
Badge +1

I tried the hold 1. Never get instructions.  Says voice mail is not setup