Have not been able to make or receive calls all day. I can text and use the internet (while not connected to wifi). 4 out of 5 bars and LTE working fine. When I try to make a call it tells me “Couldn’t Connect” next to a red phone icon. When someone tries to call me, it goes straight to voicemail. My son is on my same account, his service is working as normal.
I have reseated the sim card, I have restarted the phone, etc. All to no avail.
This makes me think it is not a sim card issue since I can access text and internet from the Cricket network. So what could be the problem?
Cricket branded Samsung Galaxy A51 5G.
Best answer by James_Cricket
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