cell phone service not operational

  • 1 June 2023
  • 1 reply


I've been 3 days not being able to use my phone at work  in Essex Maryland  I call someone they don't hear me speaking, I leave work it dropped calls until I got a 1/4 mile up the road my internet isn't working either

yes I turned my phone off turned it on

Put in airplane mode took it out

Removed sim card reinsert sim card still does not work 



Best answer by CricketSupport 2 June 2023, 03:21

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Hi @Annaf1 

Thanks for commenting on the community forum. We're sorry to hear you're having service troubles! We're happy to look into this further. Please, PM us the name on your account, wireless number, and the complete address of where you're having issues.