• 7 April 2023
  • 1 reply


I have switched my 6 lines to cricket with 5  phones 2 Samsung and 3 iPhones I been told by the agent I have 7 days to exchange any if them went there after 3 days and they refused to change them and they was very rude with me when I was trying to call cricket they said we are not working for cricket and I must Leave and I can’t complete the call from there and after 90 minutes with cricket agent they hang up on me with no result 


Best answer by CricketSupport 7 April 2023, 03:12

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Cricket here! @matrash1 We never like to hear you’ve had a store experience like this! Please know we are here to help! Our main goal is to make sure our customers are well taken care of, and we will see to it that our employees are assisting each customer in the proper manner. We would like to reach out to the Cricket store's leadership team to make them aware of your feedback. Please provide the address of the store you visited in PM for further assistance.