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Cricket needs to respect customers

  • 16 March 2022
  • 1 reply
  • 78 views

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Last Monday I realized my phone couldn’t get a phone cal. When I call them, they told me, don’t worry they have some issues, it should be resolved soon. Until today (after 9 days) I called again they made me do a lot of nonsense things (they knew already what’s going on), after all that, she told me I need to buy a new sim to try, and after that buy a compatible cricket phone (like I am a new customer). I told her I am in a plan with 5 people if they want us to stay they need to provide me a new compatible cricket phone. I start shopping for other companies

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Best answer by CD_Cricket 16 March 2022, 23:03

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Hey @gare47! We're sorry to hear this. We recommend reaching out to our support team on Facebook (m.me/cricketwireless) or Twitter (@cricketsupport) with the details of your issue.

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