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Cricket phone number unknown

  • 3 July 2023
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I recently got a new sim card for my galaxy a51 5g.But when I go to unlock the network (when I restart the phone it says "Would you like to unlock the network?"), it asks me for my cricket phone number. This phone was given to me by a friend, so I don't know the number. The cricket sim card wasn't been payed for after I received the phone. How do I find the phone number? 

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Best answer by jdor_Cricket 4 July 2023, 02:21

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jdor_Cricket
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Hi @chrisdntmiss !

Thanks for posting. Is the Galaxy A51 5G a Cricket device, or a device from another carrier? If your services are with Cricket, and you are trying to use a device from another carrier, then that device needs to first be unlocked by that carrier. Feel free to send a PM to @CricketSupport with your wireless number, name on account, and IMEI if need further assistance.

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