Im a 63 yr handicapped/disabled man. Aprox 3 yrs ago i got a cell phone from cricket..first day i got it was malfuntioned...i called they said i could not come to return it.. over the three years i have called and asked for help several times. ....now they say my warranty has run out.....now tell me how is that fair.?? i was in the middle of a doctors call about my SURGERY. and got cut off like it always does.... the phone buzzs and whole bunch of texts come thru hours late sometimes day late...ive had many ppl that work with cellphones tell me its malfuntioned phone...Well ijust paid my bill and they wont let me have a refund so i can go get a SAFER phone.....IF NOT. I WILL ask my case worker to get ahold of her congress friend to help us. cause i dont know what else to do ....
Best answer by Marlena_Cricket
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