Hot spot denied
It seems like you have an eligible device. Have you signed up for the plan that allows your phone to tether?
I did tried. . I went to the oftice, i calde suport, i was told my phone is not qualified fior a HOT Spot. Then, since i have one son with a very cheap phone that qualifies for a hotspot, i paid the fees for that phone. We came home, yet the hotspot did not work From His phone. So my questions is Why my phone is not qualified for a hotspot? Why, if is working? I just want to pay. They don’t allow me. In the end, I’ll have to switch carriers.
Hello
The S9+ is not on our list of phones that are compatible with hotspot on our service. Hotspot on our Unlimtied plans is limited to 10Gb of usage at high speeds. To track this usage separately from your normal data usage the phone needs to have 2 APNs. If the phone does not have two APNs then it will not be compatible with hotspot on our network.
Thanks!
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