This phone was bought from a cricket store years ago, and service was sued for approx two years. The number was transferred out so I can't log into the account and any agent I talk to on phone or chat claims they can't tell where the device was activated at. I'm tired of calling and waiting on on hold. Should I just file a complaint with the Better Business Bureau and the FCC?
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If you go to the BBB they will tell you the same thing. If you dont have an account and dont have a pin, the only way to get it unlocked if through a rep. Folks on the forum have all had a long wait to get in because they are jam packed with calls, Hit them over Facebook and twitter and you can likely get a faster response.