How do I get an unlock code for an old Galaxy Grand Prime?

  • 4 April 2020
  • 1 reply
  • 51 views

This phone was bought from a cricket store years ago, and service was sued for approx two years. The number was transferred out so I can't log into the account and any agent I talk to on phone or chat claims they can't tell where the device was activated at. I'm tired of calling and waiting on on hold. Should I just file a complaint with the Better Business Bureau and the FCC?


1 reply

Userlevel 3
Badge +1

If you go to the BBB they will tell you the same thing. If you dont have an account and dont have a pin, the only way to get it unlocked if through a rep. Folks on the forum have all had a long wait to get in because they are jam packed with calls, Hit them over Facebook and twitter and you can likely get a faster response. 

Reply