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Icon 4 software update options?

  • 8 November 2023
  • 1 reply
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How can I update my Icon 4 from Cricket without Wi-Fi, given the persistent interruption for a software update, despite having an Unlimited data plan?

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Best answer by ChristopherS 8 November 2023, 17:39

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ChristopherS
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Hi @TolanaAudery, welcome to Cricket’s community forum and thank you for your post! We always suggest updating your phone’s software using a Wi-Fi network. However, some phones allow downloading new software versions using your mobile data. You can check if your phone has this option available by opening your phone’s settings and going to “Software Updates” > “Check For Updates” > “Use Mobile Network.”

You can also send a private message to @CricketSupport with your account’s name and wireless number for further assistance.

Remember to always mark posts that resolved your issue with a "Best Answer" designation. This will help other users find this information too!

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