- 289 Topics
- 649 Replies
SOS someone has fallen asleep at the wheel there has not been a update for Samsung Galaxy S9 phones since November 2020....… Current FirmwareBaseband: G960USQU8FTK2 (Highly outdated) I would have never bought the phone if I knew Cricket was going to abandon all security firmware updates leaving its users wide open for hackers....... (My employer says I cannot use it for work because its a security risk and has been exploited back in January 2021) I know a employee probably will not help is there any users that know of work around I'm presuming I will have to hook it up to a computer and update the phone myself because I'm sure Samsung removed the cricket bloatware and mandatory apps from firmware updates And it's probably the only reason it's not being updated because they cannot obtain user information with it from unlocked phones
Even though I replaced a new sim card. Changed the APN, restart my phone, airplane mode, reset network, etl...... Still no 5g. Can anybody help? Thank you!!!!Edit: I'm sure there is 5G coverage in my area because my wife's Galaxy s21 ultra got the 5g all the time.
Hi. I've recently noticed that my RCS stopped working with Google Messages. It now says trying to verify number and just get stuck on that. I've tried resetting the app and clearing data of carrier services and uninstalling and reinstalling the apps to no avail. I've tried swapping sims but no help as well. Does anyone know how to fix this?
I'm furious. I changed to cricket because their service was better than straight talk. But boy was I lied to. Completely. I got a POS phone that same day I got it froze for ten minutes at a time and the signal only allowed me 5 minutes before it just disappeared. I call to replace this POS phone with a new one as I have to have it for my business. EVERY SINGLE DAY. I'm informed 4 days after getting it, my options are return the phone and get my money back but I will lose my phone number that I brought with me. Or send this one in and wait 2-3 days for a replacement and have no phone AGAIN I NEED MY PHONE EVERY SINGLE DAY. Thank God I am the only one I switched because this is NOT good service. I will switch to someone else and this POS will show up on your counter at a store. And the friends I told I will be calling now to tell then NOOOOOO. It's a scam. Take care because I'm done
Cricket Free Msg: Important! Your current phone will no longer work when we shut down our 3G network in February 2022. We are here to assist with upgrade options. To help with the upgrade process, we may re-direct your call to customer service. After January 8th, we may temporarily suspend your service in order to speak to you. You can avoid service disruption by visiting https://www.cricketwireless.com/3Gshutdown, dialing 611, or visiting your nearest Cricket store. Thank you! I have two phones on Cricket for several years. Samsung S7 and Moto G Power. Both were unlocked versions purchased directly from the manufacturer in the USA. Last Friday I received text above on Samsung Galaxy S7 phone about network upgrade. Started looking into things and the IMEI numbers for both phones failed the upgrade check on both ATT and Cricket web sites. Both of these phones do 4G, LTE, and use voLTE/ARM-WB (HD Voice). As long as the device supports AMR-WB, then HD voice is possible on 4G. It’s
I moved service from AT&T to Cricket after 27 years because of the constant frustration of fluctuating bills, data overages… Have really liked and recommended Cricket to several of my friends and business associates. NOW being bombarded by Cricket about getting an upgraded phone because of their switch to 5G. I get receiving a heads up but this is CONSTANT call redirects and NO help AT ALL from customer service. Reluctantly, I finally decided to purchase a new phone. Of course the Samsung S20 isn’t stocked in any local store, only the crap throwaway phones, so I was directed to order one thru Cricket app. What an ordeal to set THAT up...the Cricket app is non functional, and wont allow ordering the phone. So, came here to the website- Phone listed for sale on app at 359.00 here for 429.00...MORE AGGRAVATION!!CRICKET HAS NOW FULLY EMBRACED THE AT&T MAODEL-THE AGGRIVATION NEVER STOPS
This has been happening to me on and off for 3 months randomly. I can't receive texts for a day or two no matter what I do. I've restored my phone multiple times (which is only a year old), I've reset network settings, I've had customer service refresh me on the network multiple times, I've reset apn settings, I've bought a new sim. Everything. Customer service submits tickets and essentially I get told they don't know why it's happening. From the looks of the community forum, it doesn't look like I'm alone as several others say they've experienced the same...so obviously this is a cricket issue. I am about to contact the BBB and potentially a lawyer as I am paying for a service that I have to go several days without being able to use because of THEIR issue with no real help from them. I have actively been looking for another provider because I've come to the conclusion that cricket has no intentions of fixing this issue and can only offer an apology to me.
About a year ago my wife and I upgraded our phones. My wife is happy with hers, but I am not with mine. I use my phone a bit differently than most people. I have damaged vocal cords so it is hard for me to be understood on a cell phone, which is why I have most of my conversations via my home phone. So I use my cell for texting, mapping, and taking pictures. I had an LG phone which served me well but had a terrible camera. I upgraded it to a Galaxy A11 and the only thing I like about this one is the camera. Otherwise it is the lousiest phone I have ever had. Even though I actually don’t use it a lot, I still have to recharge it every 36 hours, even if it just sits on my desk. You can literally set the phone in front of you and watch the battery discharge another 1% every few minutes. It seems to be the only Android phone on the market without a magnetometer, so I can’t install a compass. It doesn’t have an indicator light so I never know if a message or a call has come in un
I used to have different texting tones which was songs for all my contacts so when I heard the tone I knew who was texting me but now that I did the latest update I cannot figure out how to do that? Is there a way to do it or did I lose that feature in the update? I have a Samsung galaxy a11
Why has this issue not been solved yet? My Galaxy S10+ has options to block cell based spam but no option to block email based spam send to entire groups of #s. This is infuriating and I am sick of it. I hear other providers like ATT and Verizon have this capability, why is Cricket lacking?
i got a dual sim phone and I need to see if it is compatible with crickets service cause right now I have a IPhone 6 and it’s no longer compatible with the service I have and my mother in law had dealt with it once and then they still disconnected the service from my phone so I need to see if the dual sim internationally unlocked phone is compatible with the cricket service I have
2 out of 5 Galaxy models we have left in the house are F/FD international models.Anyone have luck getting VOLTE and Wireless Calling working on these? My mother's S8 plus seems to be OK with WiFi calling, but no option for VOLTE. My A90 doesn't work with either feature.Always bought international models from eBay because they are cheaper. But it looks like Cricket only wants to support US versions?
My husband and I have been Cricket customers for about a year now.For the most part we have been happy with service and especially the price.My husband was using a unlocked phone(Samsung s20 not a cricket phone) and decided on a different one so I was going to take the s20 and use it ,once his sim was removed and mine put in there it was no longer compatable with Cricket Network!!!! WHAT?? We have been using this phone for the whole time we have been Cricket customers it was compatable when we activated the phone because we did it at a cricket store!!! So shame on you for encouraging people to BYOD,then you dont want to hold up your end of the deal!!! I'm thinking you will lose lots of customers over this if you dont make things right SOON!!!!
Hi everybody,Today after opening the truecaller premium app to make a new call, I got an update notification and as usual I updated it. then I got an unknown number of blocked calls. Has anyone encountered such an error, this is an error from a new application update or the blocking feature needs to be reinstalled.
Since upcoming my phone and switching to cricket I cannot receive picture messages or participate in group messages. I don't even have an mms option in my settings. I have a galaxy s20. When I was with at&t it worked fine, I switched to spectrum mobile (thru verizon) and had horrible service, so then I switched to cricket. Great service, just can't receive pics or do group messages. Can anybody help?
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