- 361 Topics
- 920 Replies
Samsung J260AZ Update?
I've had my J260AZ for well over a year now, and it is just now notifying me of a update dated to April of 2019, and now it wants to update again? I find this peculiar to say the least, and I am afraid that my phone may have been compromised for the last year. Is anyone else experiencing this issue recently? Also, how do I check which updates my phone should have received over the last year?
How do I get an unlock code for an old Galaxy Grand Prime?
This phone was bought from a cricket store years ago, and service was sued for approx two years. The number was transferred out so I can't log into the account and any agent I talk to on phone or chat claims they can't tell where the device was activated at. I'm tired of calling and waiting on on hold. Should I just file a complaint with the Better Business Bureau and the FCC?
New SIM Card
I am considering updating my S4 to an unlocked S10. The S4 uses a micro SIM Card while the S10 uses a nano SIM Card. My S4 SIM Card is old enough not to be part of the Universal SIM Card kit, so it does not simply punch out to nano size.Questions:I understand that I need to get the nano SIM Card from the local Cricket store. Can this be done in advance of receiving the new phone without disrupting service on the current SIM card in the S4?I would like to have the new SIM card ready for when the new phone arrives, but not activate it until I am ready to setup the new phone. Is this possible? Or does the new SIM card activate automatically when it is issued at the store?Are there any extra fees associated with getting the SIM card in the store as opposed to online? I didn't see an option to generate a new SIM card via online purchase.
Phone will not update
I have a Samsung S8+ and I haven't received any software or security patch updates. I am still running Android N with Security Patch August 1, 2017. I have tried factory reset, wipe partition cache , safe mode, forced the check software update under settings and samsung smart switch using my computer. I have contacted both Samsung and Cricket about this issue and have gotten absolutely nowhere and not to mention I took my phone to AT&T and they couldn't even figure it out. If anyone could please help me that would be great. Model # SM-G955UBuild # NRD90M.G955USQU1AQGL
Samsung A50 wifi capability??
Has anyone with a Samsung A50 been able to utilize the wifi capability with Cricket? I have almost no service at my home and solely rely on the wifi option and before I order a new unlocked A50 phone I wanted to see if anyone was having success with it and the wifi calling option. The A50 is not on the approved listing for WiFi capable phones supported by Cricket and their tech support could not tell me if it would work or why it was not listed.
Over and over again
I'm posting this hoping to help someone like me in the future. I ordered a phone on Thursday, on Friday I was emailed that my order was delayed. On Monday it was cancelled completely. I was told to order again, so I did it is now Tuesday and my order has been delayed again. They say it's my bank not releasing the funds, but my bank said the funds were released yesterday. So, now it's a waiting game. So I will update when I receive another email. Who knows if I will ever actually receive the phone or not. I know if it is cancelled again, I won't order again and they will have just lost out on a new customer. Beware ordering online! 🤦🤦
Samsung S8 no update since 7.0
S8 update to android pieI have a galaxy s8 g950u on version g950usqs1aqf7 and I have been told that I should be able to update to android 9, but cannot seem to do so. When I check the phone tells me the software is up to date even though it has not updated since June 2017. When I go to the help page for updating cheer is no option to update from version 7.I have been to the cricket store. They referred me to samsung. Samsung sent me to their service location. They tried to push the update and were unable to. They referred me back to Cricket and that's where I'm at.Does it matter that my phone service provider is listed as AIO?
Unauthorized pluto tv app downloaded to my phone
I noticed today that my phone has am app downloaded that I never authorized: Pluto TV. Google has a thread about this and the majority of the people from 2 days ago are customers with the same complaint. Why is this app able to do this Cricket without my permission but with your company's on my behalf?
New phone issues and was sent a used phone
I purchase a brand new phone through a leasing agent but upon getting the phone started having issues I called and no one even bother to try and troubleshoot it immediately I was told to send it in but afterwards I was told I was getting a refurbished phone but still pain for a brand new phone through the leasing Agent I called many times and even ask my phone back and was told no by the warranty department I am so upset and feel scammed
Phone unlock for military member
I'm a member of the army and i read that we can get our phones unlocked due to us traveling a lot. I emailed and havent heard anything back in a week. And when I called I was told they cant help me. How do I resolve this issue before word of mouth spreads to my guys and they decide to go with other carriers and it affects crickets bottom line.
Galaxy J7 Halo 8.1 Update
I have Android 7.0 on my Galaxy Halo. I have contacted Cricket via Twitter and hace confirmed that the Cricket branded Galaxy J7 Halo (the exact one I have) has already had its 7.1, 7.2, 8.0, and 8.1 updates and I have not received any of them. I did go into settings to see if an update is available and it always says it is up to date. My J7 is from 2018. Model SM-J727AZMy firmware version: J727AZTUS3ARD1So my question is, where can I find the update package so I can install it manually?
question about galaxy a10 christmas present
hello I want to buy my mother a new phone for Christmas and I was planning to get the Samsung galaxy a10 on amazon for 130$ it is GSM and LTE. she is set on using cricket wireless and I don't want to buy the phone if it will not work with cricket wireless. will the Samsung galaxy a10 work with cricket wireless?
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