- 392 Topics
- 1,034 Replies
whats my number because my ex has messed up my account and sim card?!
My ex had access to my sim card and ALL my info to look like it was me. I don't know what he did but my sim no longer works I'm not sure what to do cuz this community website thing just wants to send a code to my number that's not working
outbound caller ID name
I recently left my job and ported my cell phone number from the company plan (AT&T) to our personal Cricket plan. The caller ID name that shows up for my Samsung phone is still the company name which confuses people that I call. How can I change the caller ID name that shows up to my name or even something more generic?
plz help!!!! My galaxy z flip 3 have no 5G
Even though I replaced a new sim card. Changed the APN, restart my phone, airplane mode, reset network, etl...... Still no 5g. Can anybody help? Thank you!!!!Edit: I'm sure there is 5G coverage in my area because my wife's Galaxy s21 ultra got the 5g all the time.
No 5g on unlocked Samsung Z Flip 3
Hello,I have 5g plan, activated a new SIM card from cricket a couple of weeks ago, and I live in a 5g area. Yet my unlocked Z Flip 3 still only has LTE service. I see other folks have the same issue but cricket never posted the actual resolution steps in the answer. Anybody knows how to fix the no 5g issue?Thanks!
Questions about 5g Upgrade with Motorola G7 Power, Samsung Galaxy S7
Cricket Free Msg: Important! Your current phone will no longer work when we shut down our 3G network in February 2022. We are here to assist with upgrade options. To help with the upgrade process, we may re-direct your call to customer service. After January 8th, we may temporarily suspend your service in order to speak to you. You can avoid service disruption by visiting https://www.cricketwireless.com/3Gshutdown, dialing 611, or visiting your nearest Cricket store. Thank you! I have two phones on Cricket for several years. Samsung S7 and Moto G Power. Both were unlocked versions purchased directly from the manufacturer in the USA. Last Friday I received text above on Samsung Galaxy S7 phone about network upgrade. Started looking into things and the IMEI numbers for both phones failed the upgrade check on both ATT and Cricket web sites. Both of these phones do 4G, LTE, and use voLTE/ARM-WB (HD Voice). As long as the device supports AMR-WB, then HD voice is possible on 4G. It’s
text tones for contacts
I used to have different texting tones which was songs for all my contacts so when I heard the tone I knew who was texting me but now that I did the latest update I cannot figure out how to do that? Is there a way to do it or did I lose that feature in the update? I have a Samsung galaxy a11
I went into the store shopping for a 5g phone. The guy recommends the Samsung a03s. I agree but as it was Sunday I couldn't contact Verizon to port my number. I came back next day bought the phone (a03s). I went back because i was having trouble with the 5g. They told me that the 5g is really bad in the area, then proceed to tell me that the phone in fact is not 5g. So I am now stuck with a phone that doesn't do the only thing i wanted it to, 5g.
blocking email spam texts
Why has this issue not been solved yet? My Galaxy S10+ has options to block cell based spam but no option to block email based spam send to entire groups of #s. This is infuriating and I am sick of it. I hear other providers like ATT and Verizon have this capability, why is Cricket lacking?
We need to.upgrade 2 of our phones for the new 5g system but they only allow you to order one phone and when you get it and activate it then you can order another one. That makes no sense at all. If I'm having to upgrade 2 phones, I should be able to order 2 phones at the same time. I'm about ready to switch companies
Cricket needs to respect customers
Last Monday I realized my phone couldn’t get a phone cal. When I call them, they told me, don’t worry they have some issues, it should be resolved soon. Until today (after 9 days) I called again they made me do a lot of nonsense things (they knew already what’s going on), after all that, she told me I need to buy a new sim to try, and after that buy a compatible cricket phone (like I am a new customer). I told her I am in a plan with 5 people if they want us to stay they need to provide me a new compatible cricket phone. I start shopping for other companies
International Samsung Galaxy models on Cricket with upcoming 3G retirement
2 out of 5 Galaxy models we have left in the house are F/FD international models.Anyone have luck getting VOLTE and Wireless Calling working on these? My mother's S8 plus seems to be OK with WiFi calling, but no option for VOLTE. My A90 doesn't work with either feature.Always bought international models from eBay because they are cheaper. But it looks like Cricket only wants to support US versions?
My husband and I have been Cricket customers for about a year now.For the most part we have been happy with service and especially the price.My husband was using a unlocked phone(Samsung s20 not a cricket phone) and decided on a different one so I was going to take the s20 and use it ,once his sim was removed and mine put in there it was no longer compatable with Cricket Network!!!! WHAT?? We have been using this phone for the whole time we have been Cricket customers it was compatable when we activated the phone because we did it at a cricket store!!! So shame on you for encouraging people to BYOD,then you dont want to hold up your end of the deal!!! I'm thinking you will lose lots of customers over this if you dont make things right SOON!!!!
Samsung S10+ 5g
The S10+ is not listed on the 5g compatibility list. That’s ridiculous. You have the S10 and the S20, the S10+ cost me $1200. Just switched to Cricket from AT&T yesterday. I’m only getting 1.5mb download speed. That’s terrible. I was getting 5mb or more on the AT&T. I thought I was on their same network?Looking now into possible changes to the APN to properly connect to 5G. Questions:Anyone know the APN settings? Why isn’t the S10+ listed as compatible? Any ETA? I’m on BYOD plan, can I just buy a new phone from the compatible list and insert my existing SIM?
Why Cricket doesn't fix the visual voicemail for android in Samsung?
Hi Guys I been apple user and my visual voicemail worked very well but I wanted to switch to Samsung 4 months ago and now I found this problem in android. So I did every thing to clear cache, clear storage cache, reset password, change password etc etc and my S22 Ultra factory unlocked from I bought with Samsung Manufacturer and the Vs Voicemail doesn’t work in any visual voicemail app, indeed the cricket app nether. So I called to customer service and they everything and nothing, Guys guys stop the excuses and make update to your network to any android phones factory unlocked that don't say "cricket on the back" can work fine with visual voicemail, because is suppose we paying for that and is the phone is factory unlocked is suppose to work everything on any Samsung. How is possible any Samsung with the Cricket logo in the back works well and the others doesn’t?? I know you have a apn personal secret setting for that and I pay my monthly bill and I request full service with you. So I
Just recently I have noticed that my text messages are being delayed or just not being delivered. I also notice that I get a message that I am off line and then back online all while being someplace connected to wifi.Is there something going on or do I just need to switch to a different carrier?
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