Samsung Phones

  • 360 Topics
  • 917 Replies

360 Topics

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BillDeeExtra
posted in Samsung Phones

Galaxy Prime (Cricket) phone can't connect to 5G

We have Galaxy Prime phones obtained two years ago from Cricket when we opened our account. Today we received an upgraded modem from our internet provider with 5G and 2G options. The Galaxy Prime phones do not read the 5G signal whereas all our other devices (MacBook, PC and an Apple iPad) immediately read the 5G signal. We can only see and connect to the 2G signal.What can we do to get the 5G signal on our Primes? We already have tried the "connect to another network" option and manually typed in the modem's 5G address--no response.

1
BillyM_Cricket
4 years ago
R
rbbrittainExtra
posted in Samsung Phones

Galaxy S7 Oreo update & Meltdown

I just installed the Oreo update on my Cricket-branded Galaxy S7 yesterday; it has a security patch date of April 1, 2018. My question is, does this update resolve the reports from earlier this month that the GS7 is vulnerable to the Meltdown vulnerability? I'm concerned about this issue, but none of the reports I've read across multiple sources even clarify whether this involves GS7's with Qualcomm chips, Samsung Exynos chips, or both. (All GS7's legitimately sold in the U.S., including the official Cricket model, should have Qualcomm chips.) I've heard that recent security updates may have blocked some variants of Meltdown and/or Spectre, but apparently not the one first reported in August.

0
R
4 years ago
F
FredwgPaparazzi
asked in Samsung Phones

Upgrade question - How much memory does the phone come with

I was thinking about upgrading my phone to one that has more internal memory since between Android 6.0 (two versions behind) with all its junk apps and all the junk apps that Samsung put on the phone take nearly all of the internal memory of the current phone I own leaving me less than 1GB for apps I would like to have on the phone, Well, in any case, I was thinking about upgrading to the Samsung Galaxy Amp Prime 3. On the specifications page for the phone it states "Up to 16 GB internal storage". Does that mean it comes with 16Gb of memory (minus that used by Android and Samsung) or that somewhere one has to specify how much memory one wants when ordering.Thanks for any response. :-)  

2
F
4 years ago
T
TinkieExtra
posted in Samsung Phones

Loyal Customers

Why is it that Cricket does not offer its existing customers any type of incentive? We have to pay to upgrade and pay a higher price for the phone.

3
E
4 years ago
S
Selenaharris246Extra
posted in Samsung Phones

Voicemail Password

How do I reset my voicemail password?

1
BillyM_Cricket
4 years ago
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sleeve44Extra
posted in Samsung Phones

Phone password reset?

I forgot my password. I can't get it reset because my sim card is damaged.

1
BillyM_Cricket
4 years ago
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billbones61Extra
posted in Samsung Phones

Transfer photos from google photos-google drive-to the SDCard in the phone

Samsung Galaxy Amp Prime 2

0
B
4 years ago
C
citapincRising Star
posted in Samsung Phones

Turn off Mobile Data

I just migrated my kids from the Samsung J7 V from Verizon over to the Samsung Halo 32gb here on Cricket.  The two phones are identical except the Halo has twice as much memory which is making my kids very happy.However one item that they have noticed missing is the button on the top tray to turn mobile data on or off.  They are in the habit of always turnning mobile data off when they connect to a wireless network so they don't go over their limit.Where is that button on these Halo phones?

1
M
4 years ago
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PyrodronExtra
posted in Samsung Phones

Setting up Visual Voicemail

I'm trying to set up the Visual Voicemail app on my Samsung Galaxy S7, and every time I press the "Call Voicemail," button, I keep getting an error that the voicemail phone number is missing from the SIM card. Is there a way I can add it to the SIM card?

0
P
4 years ago
S
SteelersgalExtra
posted in Samsung Phones

Use Old Phone with Cricket

I have a Samsung Galaxy S7 that I got when I was with another wireless carrier. Can I use that phone with a Cricket service plan?

2
R
4 years ago

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