Samsung Phones

  • 427 Topics
  • 1,109 Replies

427 Topics

M
mayfieldExtra
asked in Samsung Phones

sim card

Does replacing an old sim card (white) with a new one (green) improve the performance of my phone? Thanks

5
J
6 months ago
T
tbrown34281Paparazzi
posted in Samsung Phones

phone upgrade - no deals for loyal customers

I have been with cricket for over 4 years. It absolutely pi$$es me off to no end that a new customer only pays $274 for a new s9 and me, a loyal customer, gets charged $549 for the same phone!!!! And gets charged a $25 activation fee for it also. Cricket executives must just be raking in the $$$ over this petty kind of nonsense. Cricket DOES NOT CARE ABOUT LOYALTY!!!! I'll be shopping elsewhere to a provider that will recognize a loyal dollar when they see one!

17
F
1 year ago
P
PlumbunExtra
asked in Samsung Phones

Visual voicemail stopped transcribing calls. (?)

I have had an A6 for 6 wks or so (I know, late to the party :) ). At 1st, visual voicemail worked fine, but for the past several weeks it records voice msgs but does not transcribe them to writing - ie, doesn't do what visual VM is there for. I don't know if this happened after an update - if so, it was one I was unaware of. Has anyone else encountered this issue? Thx a lot for any help.

5
J
9 months ago
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cricketuser321Paparazzi
asked in Samsung Phones

S9 security patch hasnt been published in months?

Cricket, do you want our phones to get hacked!!?? It is September and you haven't published an update for the Samsung S9 (Pie) since June! However Samsung has published many critical and high vulnerabilities for the Samsung S9 each month since June release. This is negligence and could justify class action status. Love to see how moderators try to spin this one as I'm using your own site as proof of released software dates. Please escalate corporately and don't make excuses or blame the messenger.https://www.cricketwireless.com/support/phone-troubleshooting.html?support#/device/samsung/galaxy-s9-android-pie/topic/software/software-updateshttps://security.samsungmobile.com/securityUpdate.smsb

1
BillyM_Cricket
4 years ago
E
eaganmPaparazzi
asked in Samsung Phones

Phone will not update

I have a Samsung S8+ and I haven't received any software or security patch updates. I am still running Android N with Security Patch August 1, 2017. I have tried factory reset, wipe partition cache , safe mode, forced the check software update under settings and samsung smart switch using my computer. I have contacted both Samsung and Cricket about this issue and have gotten absolutely nowhere and not to mention I took my phone to AT&T and they couldn't even figure it out. If anyone could please help me that would be great. Model # SM-G955UBuild # NRD90M.G955USQU1AQGL

4
N
3 years ago
P
paneraExtra
asked in Samsung Phones

Samsung One UI messenger RCS

I noticed that one of my friends had a chat settings feature in Samsung's messenger. (and he's under a different phone carrier with a Galaxy A10e). But when I looked in my setting the chat feature with the RCS, was nowhere to be found.Samsung said that the chat settings is a carrier feature and suggest reaching out to my carrier to resolve this issue. So... here I am. Will there be an RCS feature in Samsung's UI One messenger?

3
A
4 years ago
T
TinaSPaparazzi
posted in Samsung Phones

Try and Try Again

I have tried to communicate with Cricket Customer Service for the last 2 weeks about a dozen times.  I wanted to upgrade from an LG with a new Samsung phone and purchased a phone that was available only online.  I waited 10 days and received nothing in the mail.  I never got a refund either.  I did get a credit for the upgrade fee but not the fee for the phone or the taxes. When I called 1-800-274-2538 to find out what happened, I had several agents hang up and others who were plain rude.  One agent mentioned that the phone was shipped to the wrong address and then the order was canceled. I never got a notification. I was told that I should go to a Cricket store but the deal was only available online so that made no sense.  Then I was given no choice but to reorder and repay it again and I did.  The rates for Cricket are very competitive otherwise, I would have switched. Even after the second order, the communication provided is just lacking or awful.

2
T
4 years ago
O
ochoas100Extra
posted in Samsung Phones

Can’t make call or receive calls But clan text

I cannot make or receive calls from inside of house. Always have full signal bars.

1
Bulldog
4 years ago
K
KimallowExtra
asked in Samsung Phones

No service

Over the past few days, my phone has been saying "No network service" and "Emergency calls only" at my work. I've had service in the exact same location for the past year. What can be the cause? I have an S10e if that makes any difference.

5
F
3 years ago
S
splitfinger09Paparazzi
posted in Samsung Phones

Update

It’s August and still no update for my Galaxy S9. Can anyone help?

1
S
4 years ago
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CricketliPaparazzi
posted in Samsung Phones

Can't send or receive mms messages

Switched to Cricket from Verizon today... Now just realized can't send or receive photos or even plain text on S8, S9+. Set APN per instruction, rebooted a few times, no help. Anyone had similar issue and any known solution? Thanks a lot ahead.

3
B
3 years ago
A
AudiijExtra
posted in Samsung Phones

Phone compatibility

Hi I just got the Samsung A50 and I was wondering if my phone is compatible with Cricket if so then what are my chances of having 3g or 4g? I’ve done a little bit of research and notice not many phone companies have 3g or 4g for this type of phone yet.

1
Grod_Cricket
4 years ago
M
MariotPaparazzi
posted in Samsung Phones

Android update

Its August and still did not get the pie update. Can anyone guide me whats the problem and how many cricket users have got the update? I have a Samsung s9

1
Grod_Cricket
4 years ago
Q
QsegerPaparazzi
posted in Samsung Phones

S8 update to android pie

I have a galaxy s8 g950u on version g950usuq4cre9 and I have been told that I should be able to update to android 9, but cannot seem to do so, is there a specific reason for the exclusion of this update to this phone?

4
K
3 years ago
Texasgrrl
TexasgrrlPaparazzi
asked in Samsung Phones

Buying a new Samsung Galaxy S10+ from Fingerhut

I’m thinking of buying a new Galaxy S10+ from Fingerhut. It is unlocked and a GSM phone. It says it can be used on AT@T and other gsm carriers. Will this work with cricket? I’ve been a customer of 5 years and currently have an IPhone 6s Plus that I want to pass along to my daughter who is on my account. I don’t want to buy a $1,019 phone if it’s not going to work with Cricket. I’m very happy with my service and I am worried that I will have trouble with the new phone. Also, will I still be able to keep my phone unlocked or will you lock it when I bring it in? I will be keeping my number. Anyway, thank you in advance for your help.

11
B
2 years ago
S
Sroedelx65Extra
posted in Samsung Phones

Trying to get Android Oreo latest update not available on my Samsung galaxy halo?

1130pm

1
MamasitaMarz
4 years ago
P
PhalsePaparazzi
posted in Samsung Phones

Galaxy s9 update

When is the new update going to roll out. I haven't had a security update since Christmas. This is unsafe.

8
S
4 years ago
D
DanielMtzPaparazzi
posted in Samsung Phones

¿Cuándo actualizará s8 a Android Pie?

Tengo un s8 y aún no actualiza a Android Pie

3
Grod_Cricket
4 years ago
B
Brenda_LewisPaparazzi
posted in Samsung Phones

Samsung Galaxy S8 Android Pie Update

Hello! I have a Samsung Galaxy S9+ with the 9.1 Software while my son has a Galaxy S8 with the 7.0 Software. I would like to know how he could update his software to the one similar to mine.His original carrier was AT&T until we switched over to Cricket.The Model Number is SM-G950U.

4
Landon_Cricket
4 years ago
N
niches298Paparazzi
posted in Samsung Phones

Not receiving messages from most numbers

Starting sometime midday 5/7/19 I stopped receiving all MMS messages. I assumed that was the extent of the problem but it turns out I am not receiving standard SMS messages from all but, as far as I can tell 4 numbers. I have an S7 and have tried the default Samsung messages app and the Google messages app that I normally use. Below is part of my message to customer support. I am still waiting for a response from them, in the meantime does anyone else have any suggestions? Some more info on the issue I am having is that I am not receiving messages. I thought it was just group (MMS) messages at first but have discovered today that i also am not receiving messages directly from a single sender (SMS i assume). I know that I missed messages from a Galaxy 8 Note (?) that I believe is on AT&T, a newer Iphone on AT&T, another newer Iphone on an unknown network,  Galaxy S6 on AT&T. The only two numbers that i have found to be able to receive messages from are a Galaxy S7

1
N
4 years ago
6
6027185095Paparazzi
posted in Samsung Phones

Hot spot denied

Why can't be approved to pay for the hotspot when my phone is working great as a hotspot? I own a new from Samsung s9+ phone. If the rules states you should use an eligible phone to work for the hotspot. Why my phone is not allowed to use the hot spot? I just want to pay the fees so I ca use my tablet, since my vision is not that good. I was told to stop using the hot spot or they will suspend my line. I went to their office and I paid for one other pho e that was on their list of eligible to use the hot spot. I have 4 lines. I tried to use that lines hot spot but it did not work. So why can't I just pay for my phone that fee so I can continue to use my hot spot? My husband is ready to drop the service and go to other carriers.

3
BillyM_Cricket
4 years ago
S
Sarkar_6Paparazzi
posted in Samsung Phones

Its april and still no pie update on my galaxy s9

Its april and still did not get the android pie update on my galaxy s9. Whats the real issue behind this and how many cricket phone users got the update?

7
S
4 years ago
G
GregorylusterExtra
posted in Samsung Phones

Samsung Note 9 MMS Error

I bought my Wife an unlocked Samsung Note 9 phone. My Wife's phone can't receive or send MMS messages. I've tried to do the APN settings and nothing helps. Help please...

1
D
4 years ago
B
Bpate1802Extra
posted in Samsung Phones

Network unlock code for galaxy grand prime

Have a galaxy grand prime with a network locked Sim. Need code to unlock Sim card

3
R
4 years ago
B
Bpate1802Extra
posted in Samsung Phones

How do I get a code to unlock a network locked Sim card

4
G
1 year ago

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