Samsung Phones

  • 410 Topics
  • 1,079 Replies

410 Topics

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HeffernieExtra
asked in Samsung Phones

Mobile hotspot problem

Everytime, for the last few days, when I try to turn on mobile hotspot, my phone automatically restarts. I have a Samsung Galaxy S10. I'll add this occurred after a software update. Does anyone have similar issues or know any reason why this is happening?

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V
1 month ago
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Destinrd4thisExtra
asked in Samsung Phones

Samsung

Can anyone explain why the Samsung I got from Cricket won't hold anything as far as space. I'm constantly having to delete apps that I really need to use. Ove ne r had problems with Samsung phones until now. That's all I do is Samsung.

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D
1 month ago
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Adrian20109Extra
asked in Samsung Phones

Recoverd stolen phone

Recently my 4th grader lost his phone at school so I reported the phone, just retrieved it today after 3 days..When calling customer service they said tgatni canceled the line when I reported it I try restoring the phone but it doesn't allow me? Can I get some insight ??

1
D
1 month ago
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Jcocopoti929Extra
asked in Samsung Phones

Can’t setup voicemail

We have recently switched one of lines to a Samsung galaxy s21 plus and it won’t let us setup voicemail. When you call to setup it just says I’m sorry the person you are calling has a voicemail that has not been setup.

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CricketSupport
3 months ago
G
G_TExtra
asked in Samsung Phones

SAMSUNG A53 5G - Pressing POWER button, when phone is OFF and charging, does not invoke charge indication

HelloAs the title specifies.…The phone does charge.Indication when cellphone is off and connected to the charger is shown INITIALLY (once connected to the charger). If the POWER button is pressed while the charge indication is still displayed - there is no problem.However, the moment the charge indication is turned off, the charge status does not reappear when re-pressing the POWER button.So, this is only the matter of an indication not showing - which is annoying and suspected as an issue either in the hardware or in the software itself (?). I just don’t know….Re-flashing the cellphone with the appropriate firmware, does not help :( Has anyone run into this in hers/his A53 5G? Is there a configuration I need to change in the phone which I am unaware off to allow this charge indication to appear?@Cricket support - In hopes you are seeing this message - If this is a known issue or related to a property of your design - please update. If you are unaware of such an issue, I would warmly s

1
J
1 month ago
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BrokenglassentExtra
posted in Samsung Phones

My phones and account are hacked!!!

I copied and pasted this from another user but tweeked a little because this is the exact situation im in right now! I have been a Cricket customer for about 12 years now. On Tuesday, my phone suddenly stopped working. It said it wasn't connected, and it said it was not permitted to make phone calls. I took it to the local cricket store, and we tried multiple methods to fix it, and even called customer service together several times. When I tried to enter my PIN for the account, it did not work. We tried several numbers none of them worked. They gave me a security question, but it was not a security question I had ever set. We finally came to the conclusion that someone had taken over my Cricket account and stole their way into my password/pin and changed the PIN and security question. I need to disable the SIM that is currently (fraudulently) attached to my Cricket phone number. I also need to change the PIN, challenge question, and password. I have called the customer service number

1
M
1 month ago
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Firewalk70Extra
asked in Samsung Phones

Text messages

How do retrieve deleted text messages from a few weeks ago on a Samsung A14?

1
M
17 days ago
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Dlay37892Extra
asked in Samsung Phones

Land Rover App

Any of you Cricket users have the Land Rover app?  Do you have trouble using the app?  The Rover app worked fine with US Cellular and for the first month after switching to Cricket.  It currently only works within 5G coverage areas.

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C
2 months ago
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chrisdntmissExtra
asked in Samsung Phones

Cricket phone number unknown

I recently got a new sim card for my galaxy a51 5g.But when I go to unlock the network (when I restart the phone it says "Would you like to unlock the network?"), it asks me for my cricket phone number. This phone was given to me by a friend, so I don't know the number. The cricket sim card wasn't been payed for after I received the phone. How do I find the phone number? 

1
C
2 months ago
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Chung956Extra
asked in Samsung Phones

Can't set up voicemail on Galaxy A32

I tried setting up my regular voicemail but it asked for a mailbox number I don't have nor set up then I tried visual voicemail which led me to calling my voicemail again and the same thing happened

1
jdor_Cricket
2 months ago
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GhoodExtra
posted in Samsung Phones

Phone unlock for military member

I'm a member of the army and i read that we can get our phones unlocked due to us traveling a lot. I emailed and havent heard anything back in a week. And when I called I was told they cant help me. How do I resolve this issue before word of mouth spreads to my guys and they decide to go with other carriers and it affects crickets bottom line.

0
G
3 years ago
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jj62Extra
posted in Samsung Phones

jj

me traje unos celulares de eeuu a mexico pero no se como desbloquear la linea para usarlo aquí, según con la aplicación pero ya no tengo activo el numero principal para desbloquearlo por medio de la app, alguien podrá ayudarme a liberarlo por favor

0
J
3 years ago
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Hurleygrly24Extra
posted in Samsung Phones

Emails not downloading

My phone recently underwent an update & since then when trying to open an email no content downloads. I've tried going into settings and made sure everything is turned on that should be and I've checked my internet connection.  I've also tried removing and re-adding my email account & this doesn't seem to work, even after re-starting my phone.  Additionally, I'm not able to send emails; they come back as deliverable.    

0
H
4 years ago
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berlinpose2Extra
posted in Samsung Phones

Any luck getting s pen to connect to galaxy flex alpha?

Just got the Galaxy Flex Alpha two days ago. Its the i5 version with no s pen but says the s pens are supported. Have not had any luck trying to use the s pen in my Note 10+ and reviews seem so conflicted. Literally so many people who seem to have not even purchased the laptop yet say "yes all s pens will work" because they read it in the description like the people asking failed to check there. Ive seen a few ppl say other stylus pens work but i would reall https://9apps.ooo/ y love to use the same type thats in my Note. Thanks in advancehttps://solitaire.cam/

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B
3 years ago
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misnelstain5Extra
posted in Samsung Phones

Samsung galaxy S10 has been getting a little slow.

I've had this phone a few months after it's release and I've always had it protected with a phone case and screen protector. I have this screen protector that for some reason keeps "popping" when I touch it, (it doesnt happen that often but it could be a possibility) and I've been using the same screen protector for a little over a year. For the past few months my phone has been getting a little dumb and slow. My autocorrect won't correct most easy mistakes such as "xustok". I'm using that as an example but I'm having to correct it more, autocorrect used to be helpful at the start but it's a little bit useless now. Another issue I've had recently is that my keyboard has slowed down when I'm typing. It will often freeze on a few letters when I tap them and will just freeze for a couple of seconds when typing which often leads to more mistakes. Another thing is when I start typing, some letter will stay in their capital form even when I'm already two or more words into my sentence. Is th

0
M
3 years ago
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georgedog11Extra
posted in Samsung Phones

reception

why can I not get internet or pandora at my gym?

0
G
4 years ago
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PyrodronExtra
posted in Samsung Phones

Setting up Visual Voicemail

I'm trying to set up the Visual Voicemail app on my Samsung Galaxy S7, and every time I press the "Call Voicemail," button, I keep getting an error that the voicemail phone number is missing from the SIM card. Is there a way I can add it to the SIM card?

0
P
5 years ago
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missmaylinExtra
posted in Samsung Phones

Samsung Galaxy Halo hotspot unavailable

I had the Halo for a while and had started with the $50 plan. Now, I need a hotspot for my laptop to connect to since internet services are more than I can afford. After doing some research, I was confident that if I upgraded to the More Plan, I could simply use the hotspot that should have been included in the plan to get me by for a while. So... Why is it unavailable? The phone is on the eligible list. If I cannot get this to function, I will be needing my money back, as well as to be downgraded back to my original $50 plan, which is no longer an option to switch back to on the Cricket app. I cannot possibly afford a new phone just to get a proper hotspot going.

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M
3 years ago
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rbbrittainExtra
posted in Samsung Phones

Galaxy S7 Oreo update & Meltdown

I just installed the Oreo update on my Cricket-branded Galaxy S7 yesterday; it has a security patch date of April 1, 2018. My question is, does this update resolve the reports from earlier this month that the GS7 is vulnerable to the Meltdown vulnerability? I'm concerned about this issue, but none of the reports I've read across multiple sources even clarify whether this involves GS7's with Qualcomm chips, Samsung Exynos chips, or both. (All GS7's legitimately sold in the U.S., including the official Cricket model, should have Qualcomm chips.) I've heard that recent security updates may have blocked some variants of Meltdown and/or Spectre, but apparently not the one first reported in August.

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R
5 years ago
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billbones61Extra
posted in Samsung Phones

Transfer photos from google photos-google drive-to the SDCard in the phone

Samsung Galaxy Amp Prime 2

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B
5 years ago
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Mcdonaldeddie19Extra
posted in Samsung Phones

phone at home i'm at work need to open email

phone at home i'm at work need to open email

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M
4 years ago
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LeeExtra
posted in Samsung Phones

Blue dot next to message recipient icon

There's a blue dot That appears next to my sister's icon in the messaging app can anybody tell me what it is

0
L
3 years ago
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sumyumExtra
posted in Samsung Phones

No ip address with new device

Hey

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S
4 years ago
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temanx71Paparazzi
posted in Samsung Phones

wifi calling

I got a message from cricket stating I can use Wi-Fi calling, but I searched the phone all over looking for this feature. where can i,access this feature

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T
4 years ago
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Lunavaldez89Extra
posted in Samsung Phones

Software update note 10 plus

Tengo el note 10 plus,y no ha hecho ninguna actualización de software,mi teléfono es de AT&T pero tengo mi línea con cricket

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L
3 years ago

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