Samsung Phones

  • 424 Topics
  • 1,101 Replies

424 Topics

S
SovrinPaparazzi
posted in Samsung Phones

Connection

I'm on the gulf coast. For a few years now I've had intrusions in my phone calls. I'll be talking with someone and suddenly I hear weird breathing sounds and gibberish that is unexplainable. Sounds like aliens have intercepted my signal or something. Other noises sound like Clicks, screeching and dropped calls. What is it? Very unsetteling and annoying.

2
S
4 years ago
R
Rhiannon80Extra
posted in Samsung Phones

Is my phone hacked?

Ok my phone is acting really weird! It's hella slow even though I just paid bill. It actually shut off on me for no reason the other day. Also last couple days I've been getting calls from random people saying they are just returning my call from earlier but I didn't call them!

1
BillyM_Cricket
4 years ago
G
Grace123Extra
posted in Samsung Phones

How do I deactivate my phone or account? I think my cell phone is lost.

I lost my cell phone this afternoon.   I like to deactivate it.   Please. My name is Grace Strickman.   My phone number is 4802864975.

1
BillyM_Cricket
4 years ago
G
GJCPaparazzi
posted in Samsung Phones

GS6 bootlooping

My husband's GS6 keeps boot looping, may stay up for a minute or two but usually doesn't get fully past the Samsung logo on startup.  The day this started he showed me that the phone had a blue screen with Downloading on it.  He did not initiate this.  I later found out that it's a special screen you have to press 3 keys to get to!  He didn't do that!  So maybe it was a bad update that came OTA?? Anyhow, have tried to wipe cache, have tried factory reset, and no help.I tried to connect to Smart Switch but it said something like device incompatible. Not sure if firmware problem, or hardware problem, or ?Any suggestions?  He had to go ahead and get a new phone but it would be nice if we could get this working as a backup.

3
G
4 years ago
Z
Zingo775Extra
posted in Samsung Phones

Disappeared icon

Software update deleted my voicemail icon. How do I get it back?

1
BillyM_Cricket
5 years ago
S
sgoodwin01Extra
posted in Samsung Phones

OS out of date

chase bank tells me my operating system is out of date and I  am unable to use the phone app.  However my phone says that my OS is up to date

1
BillyM_Cricket
5 years ago
S
SonyaPaparazzi
posted in Samsung Phones

Galaxy Amp Prime 3 Bluetooth not working

I've had this phone for a little over 2 weeks.  It's a great phone except that sometimes for no reason when I switch the Bluetooth to the "on" position, it does not actually turn on and I'm forced to reset ALL network connection settings in order for it to work.  This means I have to manually re-set up wifi connections, wifi passwords, reset all formerly paired bluetooth connections, etc... I never encountered issues like this with my previous amp prime which worked great for over 3 years.  I've checked for system updates but my system is currently up to date.  Please help.  Thank you.

10
J
5 years ago
S
sumyumExtra
posted in Samsung Phones

No ip address with new device

Hey

0
S
5 years ago
M
Mcdonaldeddie19Extra
posted in Samsung Phones

phone at home i'm at work need to open email

phone at home i'm at work need to open email

0
M
5 years ago
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RobR1023Paparazzi
posted in Samsung Phones

Notification error

Not sure if this is a Google, Samsung or a Cricket Wireless issue. I keep getting a "No Data Service Temporary not offered by the mobile network at your location". This started a week or two ago but today (9/18/2018) it's been worse. Every 5-10 seconds.

1
Grod_Cricket
5 years ago
N
norniedExtra
posted in Samsung Phones

Wrong device name

I have a Samsung Galaxy s5 n when I get into my account online it says it a different device name

1
BillyM_Cricket
5 years ago
J
jarenjc19Extra
posted in Samsung Phones

Can I transfer my phone number to a iphone

can I still keep my number if I transfer to a iPhone with cricket as the provider ?

1
BillyM_Cricket
5 years ago
V
vincitydaimoExtra
posted in Samsung Phones

phone

Galaxy S7 Oreo update & MeltdownI just installed the Oreo update on my Cricket-branded Galaxy S7 yesterday; it has a security patch date of April 1, 2018. My question is, does this update resolve the reports from earlier this month that the GS7 is vulnerable to the Meltdown vulnerability? I'm concerned about this issue, but none of the reports I've read across multiple sources even clarify whether this involves GS7's with Qualcomm chips, Samsung Exynos chips, or both. (All GS7's legitimately sold in the U.S., including the official Cricket model, should have Qualcomm chips.) I've heard that recent security updates may have blocked some variants of Meltdown and/or Spectre, but apparently not the one first reported in August.

1
Grod_Cricket
5 years ago
H
HellannExtra
posted in Samsung Phones

Can I keep my Cricket number to a different device

I have an S5 with a Cricket account. I would like to change to using an S8 while keeping my Cricket number.Since it is a used phone, I cannot upgrade. So, I saw I could request a new sim card for a different device on my current line.If I go this route and order a new sim card for the S8 (keeping my number) does that make the S8 the device now for the line? What happens to my S5?Can I then use my S5 to add an additional line and order a new sim card for the S5 as a new number? Or will it still be linked to the original account and not be available to use as a new line?

4
Marlena_Cricket
5 years ago
B
BillDeeExtra
posted in Samsung Phones

Galaxy Prime (Cricket) phone can't connect to 5G

We have Galaxy Prime phones obtained two years ago from Cricket when we opened our account. Today we received an upgraded modem from our internet provider with 5G and 2G options. The Galaxy Prime phones do not read the 5G signal whereas all our other devices (MacBook, PC and an Apple iPad) immediately read the 5G signal. We can only see and connect to the 2G signal.What can we do to get the 5G signal on our Primes? We already have tried the "connect to another network" option and manually typed in the modem's 5G address--no response.

1
BillyM_Cricket
5 years ago
R
rbbrittainExtra
posted in Samsung Phones

Galaxy S7 Oreo update & Meltdown

I just installed the Oreo update on my Cricket-branded Galaxy S7 yesterday; it has a security patch date of April 1, 2018. My question is, does this update resolve the reports from earlier this month that the GS7 is vulnerable to the Meltdown vulnerability? I'm concerned about this issue, but none of the reports I've read across multiple sources even clarify whether this involves GS7's with Qualcomm chips, Samsung Exynos chips, or both. (All GS7's legitimately sold in the U.S., including the official Cricket model, should have Qualcomm chips.) I've heard that recent security updates may have blocked some variants of Meltdown and/or Spectre, but apparently not the one first reported in August.

0
R
5 years ago
F
FredwgPaparazzi
asked in Samsung Phones

Upgrade question - How much memory does the phone come with

I was thinking about upgrading my phone to one that has more internal memory since between Android 6.0 (two versions behind) with all its junk apps and all the junk apps that Samsung put on the phone take nearly all of the internal memory of the current phone I own leaving me less than 1GB for apps I would like to have on the phone, Well, in any case, I was thinking about upgrading to the Samsung Galaxy Amp Prime 3. On the specifications page for the phone it states "Up to 16 GB internal storage". Does that mean it comes with 16Gb of memory (minus that used by Android and Samsung) or that somewhere one has to specify how much memory one wants when ordering.Thanks for any response. :-)  

2
F
5 years ago
T
TinkieExtra
posted in Samsung Phones

Loyal Customers

Why is it that Cricket does not offer its existing customers any type of incentive? We have to pay to upgrade and pay a higher price for the phone.

3
E
5 years ago
S
Selenaharris246Extra
posted in Samsung Phones

Voicemail Password

How do I reset my voicemail password?

1
BillyM_Cricket
5 years ago
S
sleeve44Extra
posted in Samsung Phones

Phone password reset?

I forgot my password. I can't get it reset because my sim card is damaged.

1
BillyM_Cricket
5 years ago
B
billbones61Extra
posted in Samsung Phones

Transfer photos from google photos-google drive-to the SDCard in the phone

Samsung Galaxy Amp Prime 2

0
B
5 years ago
C
citapincRising Star
posted in Samsung Phones

Turn off Mobile Data

I just migrated my kids from the Samsung J7 V from Verizon over to the Samsung Halo 32gb here on Cricket.  The two phones are identical except the Halo has twice as much memory which is making my kids very happy.However one item that they have noticed missing is the button on the top tray to turn mobile data on or off.  They are in the habit of always turnning mobile data off when they connect to a wireless network so they don't go over their limit.Where is that button on these Halo phones?

1
M
5 years ago
P
PyrodronExtra
posted in Samsung Phones

Setting up Visual Voicemail

I'm trying to set up the Visual Voicemail app on my Samsung Galaxy S7, and every time I press the "Call Voicemail," button, I keep getting an error that the voicemail phone number is missing from the SIM card. Is there a way I can add it to the SIM card?

0
P
5 years ago
S
SteelersgalExtra
posted in Samsung Phones

Use Old Phone with Cricket

I have a Samsung Galaxy S7 that I got when I was with another wireless carrier. Can I use that phone with a Cricket service plan?

2
R
5 years ago

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