- 323 Topics
- 797 Replies
Hello,I am having trouble finding the location to which Visual Voicemail exports files. Checked Music, Downloads, other usual suspects to no avail. Tried searching for *.amr files - no luck.Steps:Open Cricket Visual Voicemail app (log in) Select voicemail message of interest Tap the 3 dots in the upper right-hand corner → Export to file A message pops up The message has been exported to: /files/voicemail-<date-time>.amr However, there’s no /files folder in the root of the phone storage or SD card. Searching for it does not provide results either. App version: 188.8.131.52215Phone: Samsung Galaxy S8 (SM-G950U)Android 9
I suddenly can't text my friend. I get his texts but he doesn't get mine. We're both on Cricket and are the only person that doesn't get my texts. Worked for awhile yesterday when he was at Cricket store now not working again. What do I do ? I've checked everything.
I just purchased an unlocked S20 FE, direct from Samsung. I have also been using Cricket Wireless for about 3 years now, with an unlocked S9 Plus. However, after putting my SIM card in the S20 FE, I received a message that the device is not compatible with their network. When I made a call to Cricket's customer service, I was told that there is nothing they can do to activate my new phone with their network. Even though Cricket offers the exact same phone for sale, through their website! It seems like Cricket is moving toward forcing their customers to purchase phones through them. Which is a shame, because that is going to force me to do business with a different wireless network.
When will unlocked phones that have 5g capabilities be able to use the 5g network? I have a Samsung S20 Ultra Unlocked, from Samsung. Please don't respond with a list of 5g compatible phones or a map of the 5g coverage as I have gotten that response almost every time I've asked. Thanks so much!
I've tried everything I have a note 8 unlocked I've been with cricket for 3 years and I can't send a text message to save my life it just happened out of nowhere yesterday I've called them five times now been on hold for more than 2 hours the coronavirus is not the reason why I can't send a text message I own my own business this is affecting it let alone everything else going on if they don't fix by tomorrow I'm dropping them I want a full refund for this month and I will never use them again I cannot send a text message I can receive them I can phone call outgoing incoming cannot send a text message one more time cricket cannot send a text message f****** idiot
I was assaulted and hospitalized at the end of November 2021. The man who assaulted my evaded the police and hasn't been caught yet. He has been harassing me and hacking my phone every day since th assault threatening to get my family or me if I choose not to talk to him. Par change my phone number please?!,!?
Hi! I am hoping to confirm if my Samsung Galaxy S6 Edge will continue to work on Cricket’s network after the 3G shutdown. I did receive the text message from Cricket regarding the shutdown. However, I’ve been checking the Cricket site (specifically the “Device Compatibility” lookup) and I received the “Yay, your Samsung SM-G925A is compatible!” message when plugging in my phone’s IMEI ID. This leads me to believe that my phone will work after the shutdown. I should note that I checked other carriers and it appears that my phone will work on their platforms after the shutdown. For example, AT&T is indicating that my phone will continue to be supported on their network after the decom. This furthers my belief that my phone should continue to work as Cricket uses AT&T’s network for service. Thanks for any confirmation regarding if my phone (Samsung Galaxy S6 Edge) will continue to work on Cricket’s network after the 3G shutdown. My phone works perfectly and I really have no desire
I have a Galaxy S10e, and per Cricket’s page, it is compatible after the 3G sunset. But two days ago it stopped making/receiving calls. Everything else works; text, data, GPS, WiFi, etc, but it won’t make calls, and when someone calls me it goes straight to voicemail, which I can’t get either because I can’t make a call. I never reecived notice from Cricket that I would have an issue with the 3G sunset, which is supported by the fact that my phone is compatible per Cricket’s “3G Sunset” page. I talked w/ Tech Support and after a half-hour, they were able change my LTE to H+ And I was able to make calls, but that only lasted an hour. As soon as I drove away from my house my phone reverted to LTE and I couldn’t make any calls. I stopped at the Burien Cricket store and the lady there told me that my phone isn’t compatible and that Cricket is offering free comparable phones for people affected by the 3G sunset, though then she told me I’m not eligible for some reason. She seemed to
I did a purchase only with Cricket, they send my order Friday, October 19, 2018. In middle of the shipping in UPS Cricket requested return to the sender. I didn't get my phone and my money back. I called customers service, they don't know what is going on with that Cricket requested.
Hi guys, I just upgraded from Samsung A73 to Samsung S21+. My only concern is that the notifications and ringtones I am using on the Samsung A73 are not on the Samsung 21+. Specifically the "Rise" sound and the "Space Funk" ringtone.I used File Commander and browsed around but didn't find any audio storage location. I know I can just download their MP3s but then when I use YT Music and play music from my phone those stupid tones show up and it's really annoying.Basically what I'm looking to do is go into the system folder where the sounds are kept on the S9+ and move them to the same folder on the mt S10+. Is this possible?Thank you.
Hello! I have a Samsung Galaxy S9+ with the 9.1 Software while my son has a Galaxy S8 with the 7.0 Software. I would like to know how he could update his software to the one similar to mine.His original carrier was AT&T until we switched over to Cricket.The Model Number is SM-G950U.
I have a Samsung S8+ and I haven't received any software or security patch updates. I am still running Android N with Security Patch August 1, 2017. I have tried factory reset, wipe partition cache , safe mode, forced the check software update under settings and samsung smart switch using my computer. I have contacted both Samsung and Cricket about this issue and have gotten absolutely nowhere and not to mention I took my phone to AT&T and they couldn't even figure it out. If anyone could please help me that would be great. Model # SM-G955UBuild # NRD90M.G955USQU1AQGL
Will you be able to use the wi fi calling feature on a Samsung unlocked Galaxy 8+ G955U or a Galaxy Note 8 or 9? I have gotten different answers from everybody I have talked to at Cricket. I had bought a LG V30+ unlocked and it wouldn't work at all with Cricket and had to send it back. If they won't allow you to use this feature on unlocked phones, then I will need to look for another carrier, because I need it for where I live. The Moto E5 is to small of storage and doesn't work right at all!! Thanks
I ported over to an Xfinity phone, Moto e5 play. Since switching I have two issues, one major.Major: seems like my Wi-Fi settings have not switched to cricket. I still have the option to connect to Xfinity hotspots. Even though I have this setting turned off, my wifi will still try to connect to the XFINITY hotspot and will show that I'm connected, although obviously I'm not. But this has the effect of disconnecting my data. So that's really annoying. How can I get this phone to switch really over to cricket Wi-Fi? I understand I'm supposed to have the option for Wi-Fi calling also, which is not in my settings.Second thing is that I do not have a cricket voicemail widget so I do not know when someone has left me a voicemail. How do I get that?Thanks!
I have an S5 with a Cricket account. I would like to change to using an S8 while keeping my Cricket number.Since it is a used phone, I cannot upgrade. So, I saw I could request a new sim card for a different device on my current line.If I go this route and order a new sim card for the S8 (keeping my number) does that make the S8 the device now for the line? What happens to my S5?Can I then use my S5 to add an additional line and order a new sim card for the S5 as a new number? Or will it still be linked to the original account and not be available to use as a new line?
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