Samsung Phones

  • 427 Topics
  • 1,108 Replies

427 Topics

C
Coolbeauty42Extra
asked in Samsung Phones

Can I use a Samsung Z flip 4

I want to purchase an unlocked Samsung Z flip 4. Will it work with my Cricket account? Do I have to change carriers.

2
C
7 months ago
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CindyShirkPaparazzi
asked in Samsung Phones

Phone calls will not connect

My phone calls will not connect.  It hangs up when I call out and goes straight to voice mail when I am receiving a call.  Internet and messaging all works good though.

2
Marlena_Cricket
7 months ago
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RJStacy03Paparazzi
asked in Samsung Phones

Phone Compatibility

I tried to verify compatibility of my phone but it keeps saying "Our systems are  struggling today. We're looking into it, but please try again later". It said the same thing almost 2 months ago when I tried looking. Can someone help me with that please?

2
R
7 months ago
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Baggergirl01Extra
asked in Samsung Phones

cant makes

Just received my A145g and can’t make call 

1
Marlena_Cricket
7 months ago
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zoeExtra
asked in Samsung Phones

iphone for samsung

am i allowed to trade in a samsung a35 5g for an iphone?

1
Marlena_Cricket
7 months ago
V
vteckiA-List Star
asked in Samsung Phones

Can't make or receive calls since the System Update 1 day ago.

Samsung A51 5G. When I try to make a call it says “Couldn’t Connect” with the busy tone. When someone calls me it goes straight to voicemail. Texts are working but spotty (very slow). Internet is working. This happened as of the last system update 1 day ago.  Nothing wrong with our bills. Everyone else on my plan has no problem. I’ve tried restarting phone, cycling connections on/off, reseating SIM. I am pretty sure this is a Cricket issue for this specific phone.

4
Z
7 months ago
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aritinaPaparazzi
asked in Samsung Phones

nonworking unlock code

I have an unusual issue that many cricket personnel have tried the unlock code in the system for my phone but it never works. Please help me.. Is there a way to find out if my phone has a defect that is preventing it from accepting the unlock code?  Also because the unlock code does not work I need a PUK code before trying the unlock code again 

4
A
7 months ago
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rjpkrpStuntman
asked in Samsung Phones

Cannot make or receive calls, text and internet work fine

Have not been able to make or receive calls all day.  I can text and use the internet (while not connected to wifi).  4 out of 5 bars and LTE working fine.  When I try to make a call it tells me “Couldn’t Connect” next to a red phone icon.  When someone tries to call me, it goes straight to voicemail.  My son is on my same account, his service is working as normal.I have reseated the sim card, I have restarted the phone, etc.  All to no avail.  This makes me think it is not a sim card issue since I can access text and internet from the Cricket network.  So what could be the problem?Cricket branded Samsung Galaxy A51 5G.

26
R
7 months ago
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LEEBA2023Extra
asked in Samsung Phones

CRICKET RIPPING OFF HANDICAP/DISABLED/ELDERLY PEOPLE ..WONT GIVE NO HELP

Im a 63 yr handicapped/disabled man. Aprox 3 yrs ago i got a cell phone from cricket..first day i got it was malfuntioned...i called they said i could not come to return it.. over the three years i have called and asked for help several times. ....now they say my warranty has run out.....now tell me how is that fair.?? i was in the middle of a doctors call about my SURGERY. and got cut off like it always does.... the phone buzzs and whole bunch of texts come thru hours late sometimes day late...ive had many ppl that work with cellphones tell me its malfuntioned phone...Well ijust paid my bill and they wont let me have a refund so i can go get a SAFER phone.....IF NOT. I WILL ask my case worker to get ahold of her congress friend to help us. cause i dont know what else to do ....

1
Marlena_Cricket
7 months ago
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taran8648Paparazzi
asked in Samsung Phones

Samsung A53 not receiving some photos via text

Hello.  My new A53 receives some photos texts that are sent, but not always.  It's hit or miss.  My settings look correct, but I must be missing something.  My son, who is on the same plan, will receive the photo in text, but the same picture will not come through to my phone.  He also has a Samsung.  I believe his is an A13 or 14.

4
B
7 months ago
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matrash1Extra
asked in Samsung Phones

complain

I have switched my 6 lines to cricket with 5  phones 2 Samsung and 3 iPhones I been told by the agent I have 7 days to exchange any if them went there after 3 days and they refused to change them and they was very rude with me when I was trying to call cricket they said we are not working for cricket and I must Leave and I can’t complete the call from there and after 90 minutes with cricket agent they hang up on me with no result 

1
CricketSupport
7 months ago
J
jerrynice80Extra
asked in Samsung Phones

Samsung A14 Doesn't charge while turned on

Has anyone experienced the A14 not charging while it’s turned on? It will charge if you turn it off though.I’ve had the phone plugged in for over an hour & the percentage did not change.  

1
Marlena_Cricket
8 months ago
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Ashleyhall91Extra
asked in Samsung Phones

Samsung A53 5G issues

I purchased a Samsung A53 5G phone and it has worked great up until 2 weeks ago and then all of a sudden it started messing up. It will not allow me to turn on my Bluetooth or my WiFi. It doesn't connect to either one and I need to know what I can do or what could be causing this. Can anybody please give me some advice on how I can fix this without having to purchase a new phone entirely. 

1
J
8 months ago
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BkaycoolExtra
asked in Samsung Phones

Cannot activate phone

I am an existing customer have tried numerous times to activate new phone that I ordered from cricketwireless 

1
D
8 months ago
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HoneycuttExtra
asked in Samsung Phones

unlock phone

355458540623247

1
D
8 months ago
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jchammerpantsExtra
asked in Samsung Phones

A51 5G battery suddenly draining after overnight update

Yesterday morning I awoke and found my Samsung A51 5G off due to a dead battery, which was unusual since it was around 40% the night before and had not been used. I plugged it in for enough minutes to turn it on, and when it did come on it went through the “finishing update / optimizing apps” screens. So I figured it had updated overnight and that somehow had drained the battery. This morning, again, my phone was off due to a dead battery.  I have not installed any new apps or changed how I am using it. Battery seems to still charge well. Anyone else suddenly having this issue, possibly after a software update? Thanks,JCHP

1
C
8 months ago
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Slc49452Paparazzi
asked in Samsung Phones

samsung a14 5g not giving me the aod option

Hi I am trying to figure out why my samsung a14 5g doesn't give me the always on display option? I don't get any notifications when my screen is off. Wondering what I need to have on to activate this?

4
S
8 months ago
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cfh13427Extra
asked in Samsung Phones

ATT&T NON CRICKET Phone

Hi Purchased an Unlocked AT&T Samsung a42 5g phone to replace my Samsung a32 5g Cricket phone.The a42 5g is much quicker than the a32 5g phone with double the GB, 128 vs 64, the Sim card and SD card work and I have service, that's Not the Issue!How do I get the Cricket Features that are on the Samsung a32 5g Cricket phone, on the Unlocked Samsung A42 5g AT&T phone?I'm Used to the Cricket App Notifications sounds and the Cricket Ringtone I like, which is Not on the Non Cricket Samsung a42 5g phone, plus being a Cricket customer for 10 plus years, there are other things I've gotten used to on a Cricket phone. Cricket offered a Samsung A42 5g at one time, but it wasn't available when I got the A32 5g from a Cricket walk in store.HELP, Any Suggestions?

1
J
8 months ago
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SkylaShadows2010Extra
asked in Samsung Phones

cricket phone is stuck in boot loop!

This phone had been active and functional for over 6 months. After leaving it plugged in for the day while I was gone, I came back to it being messed up! It will NOT turn on-it's stuck in a boot loop(flashes beginning white cricket screen, then goes black, and repeats.)When I press power button for a second, it says it has 77%; but when I try to start it up (both by holding power button, and/or by the various ways of rebooting it via power and volume buttons), it flashes a screen showing the battery as dead, and needs to be plugged in. BUT refuses to acknowledge being plugged in. BTW-when I try to get to the menu by holding power and volume key, no menu will pop up- (except a screen indicating it needs to be plugged in-regardless of how much charge it previously said it had)- UNLESS it is plugged in.Also-NOTHING new has been done-NO recent updates, NO new apps downloaded; just plugged in for a full day. (I normally only charge a few hours at a time, or overnight). So what the hell??

1
Marlena_Cricket
8 months ago
K
Kirito7534Extra
asked in Samsung Phones

voicemail help

I notice over the months my voicemail was not functioning. Somehow it was never setup. i press “ call voicemail “ and the automatic voice says “ the voicemail you trying to call has not set up their voicemail please try again later “ and there no setup option in voicemail on my phone.

1
C
8 months ago
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Darkangel987456Extra
asked in Samsung Phones

samsung galaxy A53 5G

I bought a samsung galaxy A53 5 G. Had to return it because all my calls I could hear my voice echoing. They sent me another brand new samsung galaxy A53 5G. Still having the same issues. Can anyone help me?

1
D
8 months ago
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leclercPaparazzi
posted in Samsung Phones

Hotspot with Firewall

I have been running the best little app ever, NOROOTfirewall on my tab S7 & added it to this phone. However, with my "new" S21,  hotspot only worked once or twice. After going thru support with no results, I noticed that if this app is turned on, no hotspot. Turn off firewall, hotspot is fine. I hope this helps some of you.Ron

1
B
8 months ago
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Slick1001Paparazzi
asked in Samsung Phones

no 5G

I switched to cricket 2 days ago. I brought my Samsung A51 5G and I live in a 5G area but I don't get 5G. Why might that be?

2
MamasitaMarz
8 months ago
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Tkbosley93Extra
asked in Samsung Phones

my Samsung galaxy z fold 3 5g unlocked wont activate

Byop to cricket I go thru the activation process and I put my imei in and my sim card number in and it keeps saying invalid or doesn't exist. I just bought my sim card  kit from Wal-Mart with a service card.But I can't activate my phone with my new sim card kit from cricket wireless at Wal-Mart.  My phone is unlocked for any carrier 

1
D
9 months ago
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cconly4Extra
asked in Samsung Phones

Cannot activate SIM for phone purchase through online store

Hi, I am having trouble activating new phone on the cricket activation website. I receive an "Oops! Looks like we're having a problem with our system. Please try again later." message.This is a Galaxy A14 5G phone

4
B
9 months ago

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