Samsung Phones

  • 395 Topics
  • 1,047 Replies

395 Topics

T
Tammiann46Extra
asked in Samsung Phones

my phone will not make or recieve calls

I upgraded to a Samsung  note 20 and now I can't make or recieve calls. Everything else works. I took it to cricket and she said so.ething about Samsung phones not working on cricket network

2
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3 months ago
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JessicaphoganExtra
asked in Samsung Phones

new upgrade will not activate

I just got a new upgrade, and it will not activate. It has an error message "oops something is wrong with our system" 

1
jdor_Cricket
4 months ago
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DmorenoExtra
asked in Samsung Phones

new upgrade phone won't activate

I just upgraded my phone to a galaxy s20 and it won't activate. It keeps giving me the "oops looks like we're have problems with our system. Please try again later" and I have been on and off with trying to activate it all day. Order number fine, phone number fine, and sim card is fine

1
C
4 months ago
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AdriiiiiiPaparazzi
asked in Samsung Phones

New number issues

I just changed my number a couple of hours ago. As the rep stated in advance, the call disconnected right after the $15 payment was made. I got my new number but can't use my phone at all. The rep did try to call me back but I couldn't answer the call because my phone was frozen all of a sudden. I've restarted the phone like 4 times. I've been on hold for like 15 minutes. I need help fast please!!!!! It's important thanks in advance 

1
jdor_Cricket
4 months ago
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DabevilExtra
asked in Samsung Phones

not receiving sms text from 1 person

It was about mid day yesterday that I stopped receiving sms from a friend in Baltimore.  We have done everything possible from checking to make sure no one  was blocked, not in air plane mode, cleared the cache, deleted the contact, rebooted phone. He even called his provider AT&T.  And they can't find anything on their end. So I was told to reach out to cricket.  

2
B
4 months ago
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QuintonPoynterExtra
asked in Samsung Phones

phones

So my phone charger port no longer works how do I use my insurance to get it fixed or a new one

1
D
4 months ago
M
MikeMStuntman
asked in Samsung Phones

One UI5 Android 13 for s20 5G Series

Does Cricket have projected rollout date for One UI5 Android 13 the S20 5G and the S20+5G Samsung phones? I've seen some of new features (Bugs) on other S series phones and I have some concerns about 13's stability as a whole. I am currently on update FVK4 DEC 1, 2022. Thank you in advance for responding.

16
T
2 months ago
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Jamiajones107Extra
asked in Samsung Phones

android 12 update

When will android 12 become available for galaxy a11

1
Marlena_Cricket
5 months ago
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gamezt2Extra
asked in Samsung Phones

Samsung Galaxy A32

I got a notice to update my phone and that I needed to be connected to wifi to do so. I agreed and my samsung A32 started to update and when completed my phone starts to turn on until the cricket “something to smile about” logo comes up and then shuts off, then repeats over and over. What can I do? Ive tried to hold the on/off button and that changes nothing. When I hold down both volume up and volume down with the start button some warning message comes up stating a custom OS can cause critical problems in phone and installed applications - if you want to download a custom OS, press the volume up key, otherwise press the volume down key to cancel...please help what should I do?

4
A
4 months ago
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BunnyMamaExtra
asked in Samsung Phones

Galaxy A13 4g laggy & SLOW!

Hello!My husband and I have been cricket customers for a couple years & we've had 0 issues. We love the service! However, we both recently upgraded our phones. He got the Cricket Dream 5g & is super impressed with it. I got the Samsung Galaxy A13 4g & I've really tried to give it a chance, but I hate it. From the moment I set it up, it's been laggy & the slowest android phone I've ever had. It's passed the 7 days to be able to return it because I genuinely wanted to try to make it work, but now I feel stuck with a bad device. Also, I can successfully send texts only 50% of the time & I never receive replies. My calls go through okay, but I can't always call people. What can I do? At this point, I would like to exchange it for the phone my husband has since he's seeming to have better luck with the Dream 5g.

2
B
5 months ago
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JaylenExtra
asked in Samsung Phones

My a32 samsung not working

Well yesterday if worked perfectly fine and now when i turn it on it restarts it self over and over again like a loop and i need help 

2
A
4 months ago
L
lowase18Stuntman
asked in Samsung Phones

How to do Paraphrasing In Samsung Phone

I have an Samsung A37 Phone. My documents needs to be paraphrased. I need a tool that can do this. Anyone can use the best paraphrase tool for documents in Samsung phone. If so, great! I would appreciate it if you could suggest the best one. I am waiting for your response.Many thanks.​

0
L
5 months ago
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RichardGravenerPaparazzi
asked in Samsung Phones

Paraphrase Software For Samsung Phone

My documents needs to be paraphrased. I need a tool that can do this. Anyone can use the best paraphrasing tool or software. If yes, great! I would appreciate it if you could suggest the best one. I am waiting for your response. Many thanks.

1
J
2 months ago
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NiwredExtra
asked in Samsung Phones

Calls dropping or no service at all

According to Crickets service coverage map I should be getting coverage in my area  this isn't the case,I can't make any calls,when I do,they drop,can't send texts,the previous service provider was great,I came to Cricket around 2 months ago to save a few dollars,and even though I bought and paid for 2 phones at cricket which will be useless with any other carrier if I leave before 6 months,still,I am going to be returning back to AT&T if this issue isn't resolved,having service would mean the difference between life and death, especially right now with the future forecast and current temperature at 0° degrees and withheld factor at -25° below 0° degrees here in eastern Ky.I hope to stay with Cricket,but if this issue isnt resolved soon,I will be returning to AT&T at the end of the next billing cycle

2
B
5 months ago
D
davinpExtra
asked in Samsung Phones

Android 13 for SamsungA32 5G

When will the A32 5G get upgraded to Android 13?It was scheduled to get it this month

1
C
5 months ago
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BmoraExtra
asked in Samsung Phones

unlock phone

How do I get Cricket to unlock my phone?

1
J
5 months ago
J
justenpaulsen
asked in Samsung Phones

s20 ultra sm-g989u1

Ever since switching from a s20 fe to the ultra. I have noticed the ultra never goes connects to 5g. Even though it is a sm-g988u1 5g ultra phone. I only see it connect to lte and lte+. Kinda strange and this phone has a lot more connection setups than a cheap fe model.

2
J
5 months ago
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nwhittlesExtra
asked in Samsung Phones

wifi calling wont work after getting new phone number

I just got a new phone number, for the same exact phone I just switched numbers for it, and now my wifi calling won't turn on. I've already restarted my device and it still won't turn on. I have a Samsung Galaxy A51 5G and haven't had this problem before. But I live in a location where I don't get great service for my device so I need the wifi calling to work. 

1
D
6 months ago
E
ElmerExtra
asked in Samsung Phones

why is it so complicated to get help unlocking my phone?

I'm trying to reach someone at cricket that can assist me unlocking my device. I am a current customer that meets all the requirements unless there is something in the fine print i wasn't aware of. Can someone please help

2
B
5 months ago
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Turtle1128Extra
asked in Samsung Phones

internet

My internet is not connecting right 

1
C
6 months ago
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Turtle1128Extra
asked in Samsung Phones

internet issues

My internet will not let me search anything on Google it's not reacting and I don't understand why can anybody help

1
C
6 months ago
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EsmeraldaOrozcoExtra
asked in Samsung Phones

My Sisters Phone won't turn on any more

My sister's New A13 5G phone won't turn on or charge after she let the battery die completely when she got it on Black Friday. We took it to a Cricket Store, but apparently they weren't a real store only one of Crickets Associates Store, therefore couldn't exchange the phone for a new one. We gave them the phone for a week but they didn't do anything, it was just sitting in the backroom untouched or fixed. They gave the phone back and told us to do it online instead. My sister wants her new phone that she paid from saving up money fixed because she needs a phone for her school and so my parents can call her. 

9
J
12 days ago
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anthony2814Paparazzi
asked in Samsung Phones

One UI 5 for Note 20 Ultra 5G

Hello everyone! I wanted to know if anyone has received the One UI 5 software update on their Samsung Note phones yet? I have the Samsung Galaxy Note 20 Ultra 5G.

3
A
5 months ago
E
Eggy88Extra
asked in Samsung Phones

carrier unlock for samsung galaxy a13

I bought this phone from marketplace from an individual that made me believe I can put my Sim chip in it and it work as should with my number. Problem is I can't unlock it because I don't have the phone number associated with the device. Is there any way around this?

3
K
5 months ago
4
4r2jlogisticsPaparazzi
asked in Samsung Phones

find my phone please

No one has removed anything that I know of, except the phone itself. How do I find or locate my phone I have 4 phones on my line. The one I am Looking for is 8327626207

1
D
6 months ago

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