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HiJust recently my fairly new S10 has been showing the above message at least once a day, even if I haven't been playing a game. I've had a couple of casual games on my phone since I've had it but this is a recent notification, any idea of how to fix it? I can't delete the optimizer unfortunately.Thanks in advance.
I have a Galaxy S10e, and per Cricket’s page, it is compatible after the 3G sunset. But two days ago it stopped making/receiving calls. Everything else works; text, data, GPS, WiFi, etc, but it won’t make calls, and when someone calls me it goes straight to voicemail, which I can’t get either because I can’t make a call. I never reecived notice from Cricket that I would have an issue with the 3G sunset, which is supported by the fact that my phone is compatible per Cricket’s “3G Sunset” page. I talked w/ Tech Support and after a half-hour, they were able change my LTE to H+ And I was able to make calls, but that only lasted an hour. As soon as I drove away from my house my phone reverted to LTE and I couldn’t make any calls. I stopped at the Burien Cricket store and the lady there told me that my phone isn’t compatible and that Cricket is offering free comparable phones for people affected by the 3G sunset, though then she told me I’m not eligible for some reason. She seemed to
I have been with cricket for over 4 years. It absolutely pi$$es me off to no end that a new customer only pays $274 for a new s9 and me, a loyal customer, gets charged $549 for the same phone!!!! And gets charged a $25 activation fee for it also. Cricket executives must just be raking in the $$$ over this petty kind of nonsense. Cricket DOES NOT CARE ABOUT LOYALTY!!!! I'll be shopping elsewhere to a provider that will recognize a loyal dollar when they see one!
Cricket here! Were are sorry but your text message failed. Your destination is not supported from your current location.
I have a samsung galaxy s8 and have been on cricket network for 8 years. It has the latest security upgrades from Google/Samsung. I bought an iphone Xr for a family member last week on Total Wireless (Verizon network). I cannot send a text to her. Each time it says “Cricket here! Were are sorry but your text message failed. Your destination is not supported from your current location”. I also cannot call her. It says “ Sorry, we could not connect your call. Please check the number.“ However she is able to call and text me without issues. I contacted cricket and they said my phone is OK. I contacted total wireless and said it must be my phone. I do not have any problems calling/texting coworkers with verizon/iphones. Any suggestions?
Will the new Samsung Galaxy S21 FE 5G (Factory Unlocked) be compatible for use on the Cricket Network?I don't need to see the compatibility list. This phone is a new release. Cricket does sell the S21 FE 5G, but my fiancé ordered the 256gb unlocked version directly from Samsung.
I purchased a Galaxy s10e on October 29th. I purchased a Galaxy because it has gorilla glass, high ram, fits my hand (why I bought the e vs the S10)I'm in Atlantic city on a business trip. I'm a vendor for a large camp convention. I need my phone, contracts are on the line. Same issue, Sunday morning I couldn't make or receive calls. Went to cricket store today, they said it's no longer supported. I said I had gotten weird texts from cricket "your device requires a change to continue service, please update your software version" several times. There were no available updates so I thought hey, I couldn't do when they said. No harm assumed, I'm up to date. They said those texts were informing me that my phone would no longer be supported which is wrong. I was nice, I didn't get upset, it's not their fault. They did go into the back and get me a Moto G Stylus which is nice. I told the lady, as long as it has gorilla glass, she said I needed my own screen protector. I said, no, I just boug
I am so incredibly dissatisfied with this service that I will probably be switching back to Verizon. I have full signal...much better than we EVER had with Verizon, but guess what? I cant even make a phone call or receive one. Customer service cant help and when I called them they said multiple things from it's an issue with my phone all the way to they'll put in a ticket with their tech support...but guess what? Tech support doesn't work weekends!!! ...and nobody ever called me back either when they were "back." I have even been back to the store twice and they finally changed my sim card. What the hell? I want a refund or something. Why should I pay for the service when I cant even use it?? Someone help me please! My phone is so incredibly important. I'm a nursing manager for a home health agency and am on call 24/7.
My S10+ that they said was good to go after the 3G shut down is good for nothing now. So I go into the store and they tell me get a s20 or newer (even though my daughters s9 still works) I buy a s20 with a model # cricket’s website says is compatible and guess what, it does the same dang thing. They want to blame everyone else but this new phone made the first call I tried as a test. Then 2 minutes later I get a text from cricket that the phone is not compatible and calls stopped. Somewhere they have a problem with these phones getting listed and blocked and they need to figure it out. This is unacceptable.
Last Monday I realized my phone couldn’t get a phone cal. When I call them, they told me, don’t worry they have some issues, it should be resolved soon. Until today (after 9 days) I called again they made me do a lot of nonsense things (they knew already what’s going on), after all that, she told me I need to buy a new sim to try, and after that buy a compatible cricket phone (like I am a new customer). I told her I am in a plan with 5 people if they want us to stay they need to provide me a new compatible cricket phone. I start shopping for other companies
Help! Cricket sent me a text telling me I needed to update the software on my phone to be able to use it after they shut down their 3G network. My software is up to date but I still can’t make or receive calls! I’m using an unlocked S10+ that says it is compatible on their website.
So, I spoke to Samsung today and they assured me that my note 8 would be able to function on the network as long as it has the latest software upgrade. This was also explained to me by a cricket employee at the local store.Can someone from Cricket answer the question... why is this phone not listed as a compatible device? It is perfectly capable of operating on the network as a 4g device. Is there something that can be done to correct the oversight?
I am unable to send text messages to a friend because Cricket immediately bounces back a text saying that the number is invalid, which it is not. This has happened with 1-2 other numbers, but the majority of numbers work fine with no issues. I have tried various Google solutions, to include checking my APN settings, clearing my visual voicemail cache, and clearing my Messages cache and data, but nothing has worked so far. The only other theory seems to involve a bad SIM card from switching networks, however this SIM card is from our original Cricket phones, so that should not be an issue. How can I resolve this kick back to be able to send messages to these numbers?
Hello,I have 5g plan, activated a new SIM card from cricket a couple of weeks ago, and I live in a 5g area. Yet my unlocked Z Flip 3 still only has LTE service. I see other folks have the same issue but cricket never posted the actual resolution steps in the answer. Anybody knows how to fix the no 5g issue?Thanks!
If you have purchased a Cricket s20FE, do not update to Baseband G781USQU3DUCB, their latest OTA update. Your device will begin disabling the backlighting on your screen and begin to flicker when under bright areas (outside) when you have adaptive brightness, or anything higher than 80% brightness enabled outside.My temporary solution is to disable adaptive brightness and keep it at 60-70%, and hopefully Cricket will release the G781USQU3DUD4 (April 20) OTA update.I have tested this on 3 devices so far, and even flashed this firmware on an unlocked s20FE.On a related note, I have noticed Cricket's baseband versions are identical to At&T's. So I am not sure why they are 3 versions behind from At&t, or if you can flash to their firmware.Is it possible to pop an ATT sim inside the device to get the OTA update?
I tried adding protection when I bought my phone online. After I got my phone and started activating it I find out they never added it. There just the money to my account. So after calling customer service they told me I had to go to my local cricket. Well they tell me they can't add it. Yes I tried to get it before my 7 days was up.
We need to.upgrade 2 of our phones for the new 5g system but they only allow you to order one phone and when you get it and activate it then you can order another one. That makes no sense at all. If I'm having to upgrade 2 phones, I should be able to order 2 phones at the same time. I'm about ready to switch companies
Hi everyone, I have a Galaxy s20 plus. When I receive messages while phone is off, it does not display the time the message was received, but when the phone was turned on. This is only occurring with txt not mms. Using built-in samsung messaging. The attached image is what I received from Cricket via Facebook Messagner Any help would be greatly appreciated. Thanks
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