- 424 Topics
- 1,103 Replies
Ever since I paid my bill on the 10th of February my service hasn't been working. I talked to a cricket rep a few days ago and she said she was going to reset my service and to turn my phone off for 5 minutes and then turn it back on. I tried this for a day and it did not work. I called yesterday again and the rep had me reset my mobile network and remove my Sim and put it back in. She said if this didnt work that I might need to replace my Sim since it might be the problem. She said that I would need to go to a Cricket store and have them do a Sim check on my phone and that she would even call me back today at 12pm to guide me and in the meantime she would keep monitoring my connection. This did not work and she never called back. I still went ahead and went to my nearest Cricket store. They told me they didn't know what a Sim check was but I went ahead anyways and bought a new Sim card and had it installed just incase. This also did not work. I then called today using my wifi calling
I just upgraded my phone to a galaxy s20 and it won't activate. It keeps giving me the "oops looks like we're have problems with our system. Please try again later" and I have been on and off with trying to activate it all day. Order number fine, phone number fine, and sim card is fine
I just changed my number a couple of hours ago. As the rep stated in advance, the call disconnected right after the $15 payment was made. I got my new number but can't use my phone at all. The rep did try to call me back but I couldn't answer the call because my phone was frozen all of a sudden. I've restarted the phone like 4 times. I've been on hold for like 15 minutes. I need help fast please!!!!! It's important thanks in advance
It was about mid day yesterday that I stopped receiving sms from a friend in Baltimore. We have done everything possible from checking to make sure no one was blocked, not in air plane mode, cleared the cache, deleted the contact, rebooted phone. He even called his provider AT&T. And they can't find anything on their end. So I was told to reach out to cricket.
Does Cricket have projected rollout date for One UI5 Android 13 the S20 5G and the S20+5G Samsung phones? I've seen some of new features (Bugs) on other S series phones and I have some concerns about 13's stability as a whole. I am currently on update FVK4 DEC 1, 2022. Thank you in advance for responding.
I got a notice to update my phone and that I needed to be connected to wifi to do so. I agreed and my samsung A32 started to update and when completed my phone starts to turn on until the cricket “something to smile about” logo comes up and then shuts off, then repeats over and over. What can I do? Ive tried to hold the on/off button and that changes nothing. When I hold down both volume up and volume down with the start button some warning message comes up stating a custom OS can cause critical problems in phone and installed applications - if you want to download a custom OS, press the volume up key, otherwise press the volume down key to cancel...please help what should I do?
Hello!My husband and I have been cricket customers for a couple years & we've had 0 issues. We love the service! However, we both recently upgraded our phones. He got the Cricket Dream 5g & is super impressed with it. I got the Samsung Galaxy A13 4g & I've really tried to give it a chance, but I hate it. From the moment I set it up, it's been laggy & the slowest android phone I've ever had. It's passed the 7 days to be able to return it because I genuinely wanted to try to make it work, but now I feel stuck with a bad device. Also, I can successfully send texts only 50% of the time & I never receive replies. My calls go through okay, but I can't always call people. What can I do? At this point, I would like to exchange it for the phone my husband has since he's seeming to have better luck with the Dream 5g.
I have an Samsung A37 Phone. My documents needs to be paraphrased. I need a tool that can do this. Anyone can use the best paraphrase tool for documents in Samsung phone. If so, great! I would appreciate it if you could suggest the best one. I am waiting for your response.Many thanks.
According to Crickets service coverage map I should be getting coverage in my area this isn't the case,I can't make any calls,when I do,they drop,can't send texts,the previous service provider was great,I came to Cricket around 2 months ago to save a few dollars,and even though I bought and paid for 2 phones at cricket which will be useless with any other carrier if I leave before 6 months,still,I am going to be returning back to AT&T if this issue isn't resolved,having service would mean the difference between life and death, especially right now with the future forecast and current temperature at 0° degrees and withheld factor at -25° below 0° degrees here in eastern Ky.I hope to stay with Cricket,but if this issue isnt resolved soon,I will be returning to AT&T at the end of the next billing cycle
I just got a new phone number, for the same exact phone I just switched numbers for it, and now my wifi calling won't turn on. I've already restarted my device and it still won't turn on. I have a Samsung Galaxy A51 5G and haven't had this problem before. But I live in a location where I don't get great service for my device so I need the wifi calling to work.
Already have an account? Login
Login to the community
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.