Samsung Phones

  • 411 Topics
  • 1,079 Replies

411 Topics

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darkstarzPaparazzi
asked in Samsung Phones

Suddenly can't text only one person and we're both on Cricket

I suddenly can't text my friend. I get his texts but he doesn't get mine. We're both on Cricket and are the only person that doesn't get my texts. Worked for awhile yesterday when he was at Cricket store now not working again. What do I do ? I've checked everything. 

7
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7 months ago
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AdriiiiiiPaparazzi
asked in Samsung Phones

New number issues

I just changed my number a couple of hours ago. As the rep stated in advance, the call disconnected right after the $15 payment was made. I got my new number but can't use my phone at all. The rep did try to call me back but I couldn't answer the call because my phone was frozen all of a sudden. I've restarted the phone like 4 times. I've been on hold for like 15 minutes. I need help fast please!!!!! It's important thanks in advance 

1
jdor_Cricket
7 months ago
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Max7777Extra
asked in Samsung Phones

Can Text but not talk, phone is on the white list, but somehow not compatible

The question to answer is, “How can Cricket make the phones on the “white list” actually work and be compatible or will Cricket offer discounts in cases where we, loyal customers, purchased phones that are on that list and turn out not to be compatible?--If you can text and not talk, it probably has something to do with the change AT&T made to dropping 3G and you phone not supporting HD LTE or such.  My phone is on Cricket’s “white list” as compatible.  Once I ordered it, (from an independent source) the IEMI comes up as not compatible. ????I spoke with one Cricket service member and they went by the book. “Not compatible, nothing we can do.”   Then when I spoke with someone via the online-phone conference, that support person said, “Yes, it’s on the list, even though the IEMI doesn’t work, it will work.  He said he was going to change something around and sent the sim card and charged me my first month for the added line and the sim card.  Surprise!  The phone texts but doesn’t ca

2
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7 months ago
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Jcoleman1966Extra
asked in Samsung Phones

samsung s9+ wont send video

Hello, I just activated my s9+ on the cricket network and it won't send video messages.  It had stop sending both pics and videos on the tracfone network and now its just the videos. I've done all thr trouble shooting procedures i can find on line. Any suggestions?

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M
8 months ago
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DabevilExtra
asked in Samsung Phones

not receiving sms text from 1 person

It was about mid day yesterday that I stopped receiving sms from a friend in Baltimore.  We have done everything possible from checking to make sure no one  was blocked, not in air plane mode, cleared the cache, deleted the contact, rebooted phone. He even called his provider AT&T.  And they can't find anything on their end. So I was told to reach out to cricket.  

2
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8 months ago
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Mrewn25893Paparazzi
asked in Samsung Phones

why is my phone so slow and laggy?

I just got a new phone through cricket because my last phone wouldn't charge... well this phone for some reason is so slow and lagging so badly, I can't use it half the time. I can't afford to get another phone so I need to figure out how to add more storage or do something I already deleted as many photos files whatever to help with the storage situation, but it didn't help and I don't know what to do, I tried to contact someone from cricket to help me, but they couldn't or wouldn't help so if anyone can that would be amazing 

9
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8 months ago
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QuintonPoynterExtra
asked in Samsung Phones

phones

So my phone charger port no longer works how do I use my insurance to get it fixed or a new one

1
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8 months ago
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alyshiahExtra
asked in Samsung Phones

blocking numbers

Is there a way to block numbers from my child's phone so they cannot unblock them?

3
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8 months ago
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JaylenExtra
asked in Samsung Phones

My a32 samsung not working

Well yesterday if worked perfectly fine and now when i turn it on it restarts it self over and over again like a loop and i need help 

2
A
8 months ago
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gamezt2Extra
asked in Samsung Phones

Samsung Galaxy A32

I got a notice to update my phone and that I needed to be connected to wifi to do so. I agreed and my samsung A32 started to update and when completed my phone starts to turn on until the cricket “something to smile about” logo comes up and then shuts off, then repeats over and over. What can I do? Ive tried to hold the on/off button and that changes nothing. When I hold down both volume up and volume down with the start button some warning message comes up stating a custom OS can cause critical problems in phone and installed applications - if you want to download a custom OS, press the volume up key, otherwise press the volume down key to cancel...please help what should I do?

4
A
8 months ago
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ruththrall13Extra
asked in Samsung Phones

Phone won't charge

I have had my android phone for 3 years now and it was a one year old model when I got it. It is a Samsung Galaxy A01 and recently for the past month it won’t charge really. I’ve tried changing outlets and charging cables so many times. If it actually starts charging my phone it takes forever just to charge five percent and it usually will only stay charging for a minute or so at most. What should I do? 

3
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8 months ago
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ElmerExtra
asked in Samsung Phones

why is it so complicated to get help unlocking my phone?

I'm trying to reach someone at cricket that can assist me unlocking my device. I am a current customer that meets all the requirements unless there is something in the fine print i wasn't aware of. Can someone please help

2
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8 months ago
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BunnyMamaExtra
asked in Samsung Phones

Galaxy A13 4g laggy & SLOW!

Hello!My husband and I have been cricket customers for a couple years & we've had 0 issues. We love the service! However, we both recently upgraded our phones. He got the Cricket Dream 5g & is super impressed with it. I got the Samsung Galaxy A13 4g & I've really tried to give it a chance, but I hate it. From the moment I set it up, it's been laggy & the slowest android phone I've ever had. It's passed the 7 days to be able to return it because I genuinely wanted to try to make it work, but now I feel stuck with a bad device. Also, I can successfully send texts only 50% of the time & I never receive replies. My calls go through okay, but I can't always call people. What can I do? At this point, I would like to exchange it for the phone my husband has since he's seeming to have better luck with the Dream 5g.

2
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8 months ago
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NiwredExtra
asked in Samsung Phones

Calls dropping or no service at all

According to Crickets service coverage map I should be getting coverage in my area  this isn't the case,I can't make any calls,when I do,they drop,can't send texts,the previous service provider was great,I came to Cricket around 2 months ago to save a few dollars,and even though I bought and paid for 2 phones at cricket which will be useless with any other carrier if I leave before 6 months,still,I am going to be returning back to AT&T if this issue isn't resolved,having service would mean the difference between life and death, especially right now with the future forecast and current temperature at 0° degrees and withheld factor at -25° below 0° degrees here in eastern Ky.I hope to stay with Cricket,but if this issue isnt resolved soon,I will be returning to AT&T at the end of the next billing cycle

2
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9 months ago
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RichardGravenerPaparazzi
asked in Samsung Phones

Paraphrase Software For Samsung Phone

My documents needs to be paraphrased. I need a tool that can do this. Anyone can use the best paraphrasing tool or software. If yes, great! I would appreciate it if you could suggest the best one. I am waiting for your response. Many thanks.

1
MamasitaMarz
9 months ago
A
anthony2814Paparazzi
asked in Samsung Phones

One UI 5 for Note 20 Ultra 5G

Hello everyone! I wanted to know if anyone has received the One UI 5 software update on their Samsung Note phones yet? I have the Samsung Galaxy Note 20 Ultra 5G.

3
A
9 months ago
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lowase18Stuntman
asked in Samsung Phones

How to do Paraphrasing In Samsung Phone

I have an Samsung A37 Phone. My documents needs to be paraphrased. I need a tool that can do this. Anyone can use the best paraphrase tool for documents in Samsung phone. If so, great! I would appreciate it if you could suggest the best one. I am waiting for your response.Many thanks.​

0
L
9 months ago
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davinpExtra
asked in Samsung Phones

Android 13 for SamsungA32 5G

When will the A32 5G get upgraded to Android 13?It was scheduled to get it this month

1
C
9 months ago
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BmoraExtra
asked in Samsung Phones

unlock phone

How do I get Cricket to unlock my phone?

1
J
9 months ago
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justenpaulsen
asked in Samsung Phones

s20 ultra sm-g989u1

Ever since switching from a s20 fe to the ultra. I have noticed the ultra never goes connects to 5g. Even though it is a sm-g988u1 5g ultra phone. I only see it connect to lte and lte+. Kinda strange and this phone has a lot more connection setups than a cheap fe model.

2
J
9 months ago
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Eggy88Extra
asked in Samsung Phones

carrier unlock for samsung galaxy a13

I bought this phone from marketplace from an individual that made me believe I can put my Sim chip in it and it work as should with my number. Problem is I can't unlock it because I don't have the phone number associated with the device. Is there any way around this?

3
K
9 months ago
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JiminyCricket15Extra
asked in Samsung Phones

Phone disconnected from Cricket Network

This began yesterday intermittently on both mine and my boyfriend's phones where it was showing we could only make emergency calls but then it worked again until around noon today when my phone disconnected from the cricket network and won't reconnect no matter how many times I try to reconnect it. I've restarted my phone repeatedly but it still isn't reconnecting to the cricket network. How do I fix this issue?  I had to borrow a friend's phone in order to be able to call or look up the issue on the website and I'd like to be able to use my phone   My phone bill is due tomorrow so I know that it isn't a billing issue.  Thanks in advance. 

3
R
9 months ago
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nwhittlesExtra
asked in Samsung Phones

wifi calling wont work after getting new phone number

I just got a new phone number, for the same exact phone I just switched numbers for it, and now my wifi calling won't turn on. I've already restarted my device and it still won't turn on. I have a Samsung Galaxy A51 5G and haven't had this problem before. But I live in a location where I don't get great service for my device so I need the wifi calling to work. 

1
D
9 months ago
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Bpate1802Extra
posted in Samsung Phones

How do I get a code to unlock a network locked Sim card

4
G
9 months ago
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Turtle1128Extra
asked in Samsung Phones

internet issues

My internet will not let me search anything on Google it's not reacting and I don't understand why can anybody help

1
C
9 months ago

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