- 288 Topics
- 643 Replies
So I got the mobile hotspot plan and used it minutes after getting it. About a month later it stopped working. I read other posts and the responses stated the phones weren't eligible. However, this is completely false for me due to the fact that the hotspot was working for a month. So why did cricket disable the mobile hotspot after the first month of successful use?
I am unable to access mobile data on my Samsung Galaxy S9. The airplane mode icon is light blue (not fully blue, not fully greyed out, but somewhere in between) and mobile data does not work.I have tried uninstalling 3rd party apps, doing factory reset, resetting network preference, updating software, configuring APN settings according to Cricket documentation, and every other solution I could find online, Nothing seems to work. The data had been working fine until about 3 weeks ago.Help....anyone at Cricket?
I purchased an unlocked Samsung Note 9 in December 2019. I used my Cricket sim card and continued service with them. However, their coverage strength diminished at my office to the point that I could not call, text, receive texts or voicemails at my work place. I tried to switch over to Verizon, only to find that Cricket locked my UNLOCKED phone. They said their policy, like other cell providers, requires 6 months paid service before unlocking the phone. WHAT?! WHAT RIGHT DID THEY HAVE TO LOCK AN UNLOCKED PHONE I BROUGHT TO A MONTH TO MONTH PLAN? They would not budge. That was in January, one month into use of the new phone. Now it's July. Their sixth month period of required paid service has passed. THEY STILL WILL NOT UNLOCK THE PHONE!!!!! TERRIBLE!!!! WHAT KIND OF "SERVICE" IS THIS? I will scream from the rooftops for people not to use Cricket.&n
My husband has the lg stylo 3. We just got it a couple of months ago. A couple of days ago he woke up to find that it had entered "fastboot mode". We have literally tried everything from hard reset to connecting to a pc to try and bypass the system that way. Nothing is working. Has anyone else had this issue with the stylo 3? Please help. I really don't want to have to buy a new phone after only having this one a couple of months.
This has been happening to me on and off for 3 months randomly. I can't receive texts for a day or two no matter what I do. I've restored my phone multiple times (which is only a year old), I've reset network settings, I've had customer service refresh me on the network multiple times, I've reset apn settings, I've bought a new sim. Everything. Customer service submits tickets and essentially I get told they don't know why it's happening. From the looks of the community forum, it doesn't look like I'm alone as several others say they've experienced the same...so obviously this is a cricket issue. I am about to contact the BBB and potentially a lawyer as I am paying for a service that I have to go several days without being able to use because of THEIR issue with no real help from them. I have actively been looking for another provider because I've come to the conclusion that cricket has no intentions of fixing this issue and can only offer an apology to me.
Hi everyone, I have a Galaxy s20 plus. When I receive messages while phone is off, it does not display the time the message was received, but when the phone was turned on. This is only occurring with txt not mms. Using built-in samsung messaging. The attached image is what I received from Cricket via Facebook Messagner Any help would be greatly appreciated. Thanks
Samsung S10 plus (SM-G975f)Phone will find 4g but not 4G LTE networks. I've added the APN found here on their website, however my "Network Mode" in mobile networks settings does not show a 4G LTE option to connect to. Just "4G/3G/2G (auto connect). I have cleared cache, restarted phone, and reinserted sims. Any ideas?Thank you in advance :)
Why has this issue not been solved yet? My Galaxy S10+ has options to block cell based spam but no option to block email based spam send to entire groups of #s. This is infuriating and I am sick of it. I hear other providers like ATT and Verizon have this capability, why is Cricket lacking?
Hi. I've recently noticed that my RCS stopped working with Google Messages. It now says trying to verify number and just get stuck on that. I've tried resetting the app and clearing data of carrier services and uninstalling and reinstalling the apps to no avail. I've tried swapping sims but no help as well. Does anyone know how to fix this?
I was thinking about upgrading my phone to one that has more internal memory since between Android 6.0 (two versions behind) with all its junk apps and all the junk apps that Samsung put on the phone take nearly all of the internal memory of the current phone I own leaving me less than 1GB for apps I would like to have on the phone, Well, in any case, I was thinking about upgrading to the Samsung Galaxy Amp Prime 3. On the specifications page for the phone it states "Up to 16 GB internal storage". Does that mean it comes with 16Gb of memory (minus that used by Android and Samsung) or that somewhere one has to specify how much memory one wants when ordering.Thanks for any response. :-)
We need to.upgrade 2 of our phones for the new 5g system but they only allow you to order one phone and when you get it and activate it then you can order another one. That makes no sense at all. If I'm having to upgrade 2 phones, I should be able to order 2 phones at the same time. I'm about ready to switch companies
I have visual voicemail and for the most part can see messages transcribed or at best if they are not making any sense at all due to the interpretations of messages, I can at least see who was calling.. However, regular voice mail often notifies me that I’ve got voicemail messages, so upon my attempt to access I am asked for password. I input all types of passwords that I would have chosen yet nothing is working. Unfortunately after chat hours or calling hours the automated suggestions of pressing 1 for instructions again ask for my password. Can I at least share with you that I never .. not once.. ever set up an actual password for ‘regular voicemail’ ? Because I never did that. How is it that I am to supply a password if I never set one up? And if (thinking outside the box) the pw is my account password then I am concerned because the @ symbol isnt in the options to input for a password. I tried all 4-digit passwords I would typically want for access but nothing is working.. I
I am using a s20FE( EXYNOS). I bought it used from a person. The phone is 4 months old. The battery life is simply unbearable. I am getting 4 to 5 hours of screen on time. Even if i turn off 120hz, i struggle to get anything above. The exynos is simply not good and it heats up while using camera. Simply disappointed.
Already have an account? Login
Login to the community
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.