Samsung Phones

  • 411 Topics
  • 1,079 Replies

411 Topics

J
JessicaphoganExtra
asked in Samsung Phones

new upgrade will not activate

I just got a new upgrade, and it will not activate. It has an error message "oops something is wrong with our system" 

1
jdor_Cricket
7 months ago
M
mat1258Stuntman
posted in Samsung Phones

Wi Fi calling on unlocked phones

Will you be able to use the wi fi calling feature on a Samsung unlocked Galaxy 8+ G955U or  a Galaxy Note 8 or 9? I have gotten different answers from everybody I have talked to at Cricket. I had bought a LG V30+ unlocked and it wouldn't work at all with Cricket and had to send it back. If they won't allow you to use this feature on unlocked phones, then I will need to look for another carrier, because I need it for where I live. The Moto E5 is to small of storage and doesn't work right at all!! Thanks

4
M
4 years ago
S
salimkhop89Paparazzi
asked in Samsung Phones

S21 Ultra Overheating Question

Hi everyone. Sorry if this has been posted before, but I got my new phone with 256GB yesterday. When I touch the phone after not doing a lot (downloading apps), the phone feels hot to the touch. Internal temperature is around 35 degrees Celsius. I'm coming from the S8+ and never had this issue. I've also factory reset the phone and did not use smart switch (as I read this could be an issue), same problem.Just wondering, is your S21 Ultra warm to the touch? I don't feel like that's normal. Your thoughts are greatly appreciated. Thank you!

3
Y
2 years ago
B
Bpate1802Extra
posted in Samsung Phones

Network unlock code for galaxy grand prime

Have a galaxy grand prime with a network locked Sim. Need code to unlock Sim card

3
R
3 years ago
B
BairStrokesExtra
asked in Samsung Phones

5g network problem?

Why does the 5g network that is out now being so shitty as of recently?I go from 5g one minute to LTE then to 4g the nxt. I want to either get this fix or yall need to stop advertising that yall have the best 5g network until u can get this fix cause it messes up my game and thats the whole reason y i went with this phone is for the faster network and storage space.

0
B
2 years ago
B
bhm001Paparazzi
asked in Samsung Phones

can't setup voice mail on samsung amp2

don’t have voice mail setup on my wife’s samsung amp2 phone. States that it is not setup. Does not allow me to enter a password or anything. I could use some help.Thanks 

2
B
1 year ago
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StacypplPaparazzi
asked in Samsung Phones

Samsung Galaxy A50

My mom died. I want to keep her cellphone for sentimental and practical reasons. Unfortunately,  Cricket says it's not compatible because it's a 3G device. Is there anything I can do to modify the phone to make it compatible? 

3
K
2 years ago
S
sleeve44Extra
posted in Samsung Phones

Phone password reset?

I forgot my password. I can't get it reset because my sim card is damaged.

1
BillyM_Cricket
5 years ago
R
rjpkrpStuntman
asked in Samsung Phones

I keep getting messages to activate my order (It has already been activated)

as the title says I keep getting messages to activate my order.  Problem is, I’ve already activated the order….a week ago.  The phone is listed as one of the phones on the account.  However, today I’ve gotten both emails and texts messages telling me to activate the order or in 30 days my son’s service (which has been on Cricket for the past 4+ years) will be cancelled.  Can someone check to see why the records indicate that the order has not been activated yet?  It clearly has been activated (he’s been using the phone for the past week, with it’s new sim card). 

1
Marlena_Cricket
5 months ago
T
taran8648Paparazzi
asked in Samsung Phones

Samsung A53 not receiving some photos via text

Hello.  My new A53 receives some photos texts that are sent, but not always.  It's hit or miss.  My settings look correct, but I must be missing something.  My son, who is on the same plan, will receive the photo in text, but the same picture will not come through to my phone.  He also has a Samsung.  I believe his is an A13 or 14.

4
B
5 months ago
H
HarleyDoll1Paparazzi
asked in Samsung Phones

samsung Galaxy A13 5G

My Phone is changing Sounds by itself. It's also saying there is No SD Card when there certainly is. 

2
H
10 months ago
N
nwhittlesExtra
asked in Samsung Phones

wifi calling wont work after getting new phone number

I just got a new phone number, for the same exact phone I just switched numbers for it, and now my wifi calling won't turn on. I've already restarted my device and it still won't turn on. I have a Samsung Galaxy A51 5G and haven't had this problem before. But I live in a location where I don't get great service for my device so I need the wifi calling to work. 

1
D
9 months ago
E
EXODianagExtra
asked in Samsung Phones

Samsung Galaxy S20 5G

I would like to buy a Samsung s20 5G unlocked phone, is (my carrier) "Cricket" able to provide service for it?

1
Marlena_Cricket
3 years ago
C
Chas112696Extra
asked in Samsung Phones

lied to

I went into the store shopping for a 5g phone. The guy recommends the Samsung a03s. I agree but as it was Sunday I couldn't contact Verizon to port my number. I came back next day bought the phone (a03s). I went back because i was having trouble with the 5g. They told me that the 5g is really bad in  the area, then proceed to tell me that the phone in fact is not 5g. So I am now stuck with a phone that doesn't do the only thing i wanted it to, 5g. 

1
Marlena_Cricket
1 year ago
B
bribar9682014Extra
asked in Samsung Phones

add insurance

Is there anyway I can add insurance to our phones or is it too late 

1
J
2 years ago
S
santosdenesExtra
asked in Samsung Phones

incoming call issue

Last week I changed phones from Galaxy S7 Edge to S9 plus. I can make calls. Send and receive text messages,but can't receive calls. Says this is not a working number. Help please remove background in gimp

1
D
2 years ago
L
Lee62874Extra
posted in Samsung Phones

Someone Stolen my phone

How do I shut it off now!

2
E
4 years ago
S
SaltIsGoodPaparazzi
posted in Samsung Phones

They Locked My Phone, and WONT Unlock it!

I purchased an unlocked Samsung Note 9 in December 2019.  I used my Cricket sim card and continued service with them.   However, their coverage strength diminished at my office to the point that I could not call, text, receive texts or voicemails at my work place.   I tried to switch over to Verizon, only to find that Cricket locked my UNLOCKED phone.   They said their policy, like other cell providers, requires 6 months paid service before unlocking the phone.   WHAT?!   WHAT RIGHT DID THEY HAVE TO LOCK AN UNLOCKED PHONE I BROUGHT TO A MONTH TO MONTH PLAN?  They would not budge.  That was in January, one month into use of the new phone.  Now it's July.   Their sixth month period of required paid service has passed.  THEY STILL WILL NOT UNLOCK THE PHONE!!!!!   TERRIBLE!!!!   WHAT KIND OF "SERVICE" IS THIS?    I will scream from the rooftops for people not to use Cricket.&n

1
S
3 years ago
N
norafrase84Paparazzi
asked in Samsung Phones

Question over Galaxy S21

I've been looking around and see people having problems with BYOD and I was looking into buying an S21 has anyone had any issues or thoughts?I have seen posts saying wifi calling does not work nor 5G.

2
N
2 years ago
F
FishJimmyExtra
posted in Samsung Phones

Compatibility BS

Like most of you my wife and I had to upgrade our phones when Cricket made their big update/upgrade or whatever they are passing it off as now a few months ago. I purchased her a Samsung A71 and we stopped at the Cricket store immediately afterward so I just had the Cricket CSR swap the SIM and activate it. She did and I took the time to VERIFY(EVEN THOUGH THE IMEI CHECKER CONFIRMED IT WAS COMPATIBLE) the Hotspot worked because she and I pay for an extra 15g a month because we work mobile a great deal. Everything WORKED. Fast forward to last week and I had noticed a spike in our Hotspot data usage on her phone and because of the increase I wanted to see if it was something we were doing. I went online and talked to support and when I realized the bill was due the next day I paid it. I was out of town and only had my travel credit/debit card so I did a bridge split payment at the CSR's suggestion so I could look over everything and if there was an error it could be subtracted or added t

0
F
2 years ago
A
amaliargz1Extra
asked in Samsung Phones

SIM IN ANOTHER PHONE

today i got a mexican smartphone so i put my cricket sim on it but when i go out i doesn’t have internet connection, i try everything, restart the phone, the settings, everything, also i try to put it back in my past phone that had the sim but it doesn’t work either, what can i do? 

2
S
2 months ago
J
Jcocopoti929Extra
asked in Samsung Phones

Can’t setup voicemail

We have recently switched one of lines to a Samsung galaxy s21 plus and it won’t let us setup voicemail. When you call to setup it just says I’m sorry the person you are calling has a voicemail that has not been setup.

1
CricketSupport
3 months ago
W
Walrus667531Stuntman
asked in Samsung Phones

5G broken since last week

I have an S20FE.  It has never had a problem on cricket.  Will use 5G and 4GLTE very regularly.  A Samsung update was pushed out last week.  The May update.  Now ever since the update I have noticed that data connection always only says 4GLTE.  It may try a 5G connection for mere seconds, then hops off back to 4GLTE.  I have reset my network connections.  I have reset my APN to default.  Makes no difference.  I called cricket this morning to try to explain what's happening.  They said since my LTE works, I just need to be happy with that.  They didn't want to admit to any problem.  Either they know what's happening or they are under the impression I don't know what I'm talking about.I'm not happy with that.  My phone worked fine before this update.  I need an advanced cricket tech to help me out with this.  

3
B
3 months ago
K
Kspann515Extra
asked in Samsung Phones

need unlock code for galaxy note 8

I bought this phone recently to replace my device and need to get it unlocked asap since my phone is stolen

1
C
10 months ago
S
Spudman9510Rising Star
asked in Samsung Phones

Samsung S21

When will the Samsung S21 be available 

2
S
2 years ago

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