- 392 Topics
- 1,034 Replies
Galaxy S9 SM-G960-U security update
SOS someone has fallen asleep at the wheel there has not been a update for Samsung Galaxy S9 phones since November 2020....… Current FirmwareBaseband: G960USQU8FTK2 (Highly outdated) I would have never bought the phone if I knew Cricket was going to abandon all security firmware updates leaving its users wide open for hackers....... (My employer says I cannot use it for work because its a security risk and has been exploited back in January 2021) I know a employee probably will not help is there any users that know of work around I'm presuming I will have to hook it up to a computer and update the phone myself because I'm sure Samsung removed the cricket bloatware and mandatory apps from firmware updates And it's probably the only reason it's not being updated because they cannot obtain user information with it from unlocked phones
unable to receive picture messages or group messages on android
Since upcoming my phone and switching to cricket I cannot receive picture messages or participate in group messages. I don't even have an mms option in my settings. I have a galaxy s20. When I was with at&t it worked fine, I switched to spectrum mobile (thru verizon) and had horrible service, so then I switched to cricket. Great service, just can't receive pics or do group messages. Can anybody help?
Phone interrupts me daily wanting an update but won't use my data. i don't have wifi.
Phone interrupts me 2 or 3x daily wanting an update, but refuses to use my data. Gives me 2 options 1) get on wifi now to update. Or 2)temporarily put this notification off for a little while- but it always comes back.I have my phone set to only update with my data because I have no wifi access at all & am not planning on buying any.So I am getting really frustrated because I don't know what to do. These interruptions of course always happen at the worst possible moment and interferes with whatever I'm working on. It's a Samsung a11 i think. I asked the Samsung people and they said it's not them so I'd need to talk to my carrier. Which is Cricket. So Cricket-- why don't you just let me get this update with my data Like I Always Do...? I don't even know what it's for.Thank you for your attention to this matter, it's really driving me up the wall 🙂🙃🙂 I don't know what to do. Help!
Samsung A32 5G hotspot issues
Everything works great with my new Samsung A32 5G phone except the hotspot. They have refreshed the network, reset the network settings on my phone, swapped sims and on and on. Still no luck. Anyone else having issues? Mobile data is on and works. Anywhere from 80 to 280 download speeds. Hotspot just will not work. And yes I'm on the more plan which has the hotspot. Thanks
Like most of you my wife and I had to upgrade our phones when Cricket made their big update/upgrade or whatever they are passing it off as now a few months ago. I purchased her a Samsung A71 and we stopped at the Cricket store immediately afterward so I just had the Cricket CSR swap the SIM and activate it. She did and I took the time to VERIFY(EVEN THOUGH THE IMEI CHECKER CONFIRMED IT WAS COMPATIBLE) the Hotspot worked because she and I pay for an extra 15g a month because we work mobile a great deal. Everything WORKED. Fast forward to last week and I had noticed a spike in our Hotspot data usage on her phone and because of the increase I wanted to see if it was something we were doing. I went online and talked to support and when I realized the bill was due the next day I paid it. I was out of town and only had my travel credit/debit card so I did a bridge split payment at the CSR's suggestion so I could look over everything and if there was an error it could be subtracted or added t
cricket won't unlock my old Cricket phone
So I got an old Galaxy from cricket yeah I get it it hasn't been active for the whole 6 months but it's been active for two months I've been with Cricket a little over a year I have two other phones from cricket that is a lot and they unlocked it before the 6 months because the one phone right before I got my Galaxy only had it for 2 months and the Galaxy I've had for like two and a half months but I don't use it no more so why can't I get it unlocked I have another sim card that I need to keep active to keep the service on me and also I'm using four different carriers right now to see who I like better so far TracFone is out I don't mind staying with Cricket they're the best so far other than the unlocking policy even if it's an old phone unlocked
i got a dual sim phone and I need to see if it is compatible with crickets service cause right now I have a IPhone 6 and it’s no longer compatible with the service I have and my mother in law had dealt with it once and then they still disconnected the service from my phone so I need to see if the dual sim internationally unlocked phone is compatible with the cricket service I have
Where are the Cricket Visual Voicemail files stored on Android?
Hello,I am having trouble finding the location to which Visual Voicemail exports files. Checked Music, Downloads, other usual suspects to no avail. Tried searching for *.amr files - no luck.Steps:Open Cricket Visual Voicemail app (log in) Select voicemail message of interest Tap the 3 dots in the upper right-hand corner → Export to file A message pops up The message has been exported to: /files/voicemail-<date-time>.amr However, there’s no /files folder in the root of the phone storage or SD card. Searching for it does not provide results either. App version: 18.104.22.168215Phone: Samsung Galaxy S8 (SM-G950U)Android 9
Cricket sold me a terrible phone
About a year ago my wife and I upgraded our phones. My wife is happy with hers, but I am not with mine. I use my phone a bit differently than most people. I have damaged vocal cords so it is hard for me to be understood on a cell phone, which is why I have most of my conversations via my home phone. So I use my cell for texting, mapping, and taking pictures. I had an LG phone which served me well but had a terrible camera. I upgraded it to a Galaxy A11 and the only thing I like about this one is the camera. Otherwise it is the lousiest phone I have ever had. Even though I actually don’t use it a lot, I still have to recharge it every 36 hours, even if it just sits on my desk. You can literally set the phone in front of you and watch the battery discharge another 1% every few minutes. It seems to be the only Android phone on the market without a magnetometer, so I can’t install a compass. It doesn’t have an indicator light so I never know if a message or a call has come in un
Not receiving texts
This has been happening to me on and off for 3 months randomly. I can't receive texts for a day or two no matter what I do. I've restored my phone multiple times (which is only a year old), I've reset network settings, I've had customer service refresh me on the network multiple times, I've reset apn settings, I've bought a new sim. Everything. Customer service submits tickets and essentially I get told they don't know why it's happening. From the looks of the community forum, it doesn't look like I'm alone as several others say they've experienced the same...so obviously this is a cricket issue. I am about to contact the BBB and potentially a lawyer as I am paying for a service that I have to go several days without being able to use because of THEIR issue with no real help from them. I have actively been looking for another provider because I've come to the conclusion that cricket has no intentions of fixing this issue and can only offer an apology to me.
sending text messages failed
I have been with Cricket for several years. I've been using a Samsung Galaxy S8 and never had a problem. All of a sudden last week my text messages stopped sending to people 50% of the time (I can receive text messages just fine.) When I send a text, half of the texts I send will have a blue spinning circle next to them and then an error message pops up that says "message failed" and my phone asks me to review the message and try again. Sometimes when I click "retry" it will send. Sometimes it won't. It happens no matter if I'm on wifi or not, and I for sure have full service. I've tried making sure my phone's SMSC number hasn't been changed or deleted. It hasn't. I refreshed it just in case. I've tried clearing the messaging cashe. Turning airplane mode on then off. Resetting my phone. Nothing has fixed the issue. What isn't making sense to me is the fact that some messages are sending and some aren't. I can send a message that says "test" to the same number three times and the first
im buying the s20 fe 5g off of ebay the phones gsm unlocked same exact phone cricket has on there store will the phone work or not i do not have the imei cuz it hasent arrived yet
the phones gsm unlocked same exact phone cricket has on there store will the phone work or not i do not have the imei cuz it hasent arrived yet will it work? and if not will the at&t ver of the phone work
Samsung Internet is actually really good and wayyyy better than Chrome.
Okay I've hated a lot of Samsung's first party apps for a while and eveytime I visit the Galaxy Store I'm just reminding of why I stick to Google or other third party apps. But after I noticed that Chrome was just laggy and started hating the lack of immediate controls while browsing, I decided to give Samsung Internet a try and boy was it awesome. They do their best to help you import your bookmarks and, as someone with A LOT who uses them very often, this is much appreciated (also the fact that it will automatically update when I add new bookmarks is just phenomenal). The customization along the bottom buttons is amazing and literally every feature/setting I could need is at my fingertips. The dark mode is nice and I'm glad there is a quick way to toggle it on/off rather than forcing you to use whatever your system setting is (looking at you google app). But the truly best thing about this browser is just how much faster it is than Chrome. Like, it doesn't lag at all and web pages lo
Update TrueCaller Premium Facing Error on Note 10?
Hi everybody,Today after opening the truecaller premium app to make a new call, I got an update notification and as usual I updated it. then I got an unknown number of blocked calls. Has anyone encountered such an error, this is an error from a new application update or the blocking feature needs to be reinstalled.
Already have an account? Login
Login to the community
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.