- 341 Topics
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I have a Samsung Galaxy Note20 5G. It installed a software update yesterday, and now I cannot make or receive phone calls. If I try to call out, it disconnects immediately (makes the sound like a call ended), and incoming calls go straight to voicemail without ringing. Texting and data appear to be working OK. How can this be corrected?
My Samsung Galaxy A32 5G purchased from Cricket online in March with Android 11 is still stuck on the February Android security update. There is also no option to get Android 12. When will this phone receive security and Android version updates from Cricket?
According to Crickets service coverage map I should be getting coverage in my area this isn't the case,I can't make any calls,when I do,they drop,can't send texts,the previous service provider was great,I came to Cricket around 2 months ago to save a few dollars,and even though I bought and paid for 2 phones at cricket which will be useless with any other carrier if I leave before 6 months,still,I am going to be returning back to AT&T if this issue isn't resolved,having service would mean the difference between life and death, especially right now with the future forecast and current temperature at 0° degrees and withheld factor at -25° below 0° degrees here in eastern Ky.I hope to stay with Cricket,but if this issue isnt resolved soon,I will be returning to AT&T at the end of the next billing cycle
Ive been a Cricket customer since 2011, my phone’s paid off, & my account’s current.My new employer wants me on their AT&T business plan, & Ive been trying to unlock my phone from Cricket to AT&T for 3 weeks. When I go into the MyCricket app & click “Unlock Now”, I’m get an error code; “The server replied with a Registered Response with error code: 2”. Ive tried factory resetting my phone, Ive been to 2 different Cricket stores, Ive opened (4) case files, been to the AT&T store 4X, and spent over 14 hours either on the phone with 611, or on Cricket’s chat feature, & this is still not resolved.So, in frustration I bought a new phone & was told that AT&T can just port my # from Cricket to AT&T. This isn't working either, & now I'm in a constant loop of AT&T saying its an issue with Cricket not releasing my telephone #, while Cricket says its AT&T incorrectly entering in my Cricket account #, so they cancel the port request. (I confirmed
Hello!My husband and I have been cricket customers for a couple years & we've had 0 issues. We love the service! However, we both recently upgraded our phones. He got the Cricket Dream 5g & is super impressed with it. I got the Samsung Galaxy A13 4g & I've really tried to give it a chance, but I hate it. From the moment I set it up, it's been laggy & the slowest android phone I've ever had. It's passed the 7 days to be able to return it because I genuinely wanted to try to make it work, but now I feel stuck with a bad device. Also, I can successfully send texts only 50% of the time & I never receive replies. My calls go through okay, but I can't always call people. What can I do? At this point, I would like to exchange it for the phone my husband has since he's seeming to have better luck with the Dream 5g.
Does Cricket have projected rollout date for One UI5 Android 13 the S20 5G and the S20+5G Samsung phones? I've seen some of new features (Bugs) on other S series phones and I have some concerns about 13's stability as a whole. I am currently on update FVK4 DEC 1, 2022. Thank you in advance for responding.
I was wondering if anyone knows when the android 12 update for the samsung galaxy a03s is going to be put out? I've read articles online and it said that the samsung galaxy a03s has gotten the android 12 update but I check my system settings and I don't have a update available. Does anyone know when the update should be out?
Got a new Samsung A32 from Cricket recently. Realize that it will only do 480p on some apps, including Youtube Tv. Only gives options in the app up to 480p. Even when you turn off mobile data and just use WiFi. Reboot the phone, and it gives 1080 for a few minutes, then reverts back to 480p. Other phones on the account work fine, just not this one. Youtube will do 1080 or 720 on this phone. Somehow Cricket is blocking anything above 480p on Youtube TV, and won’t admit it. Anyone know a way around this? (Using a VPN don’t work, already tried it.)
It was about mid day yesterday that I stopped receiving sms from a friend in Baltimore. We have done everything possible from checking to make sure no one was blocked, not in air plane mode, cleared the cache, deleted the contact, rebooted phone. He even called his provider AT&T. And they can't find anything on their end. So I was told to reach out to cricket.
Thanks for any insights. I have already purchased a cheaper Cricket phone until I fix or give up on this one…A few days ago my Galaxy A51 5G (which had been fine minutes earlier for calls/texts) suddenly restarted multiple times in a row. After maybe 5 minutes of this, it stayed on but told me there was no sim card installed.I manually rebooted and the same thing happened - multiple consecutive reboots, until finally it stayed on but told me no sim card was installed.I subsequently figured out that if I put the phone in Airplane mode, it would stay on and let me work via Wi-Fi for maybe a few hours before rebooting itself again and again.I removed/reinserted the SIM card, reset the network settings, uninstalled all non-essential apps, booted to safe mode (still would not recognize the sim card), and went to Cricket and purchased a new sim card. None of it helped. Then I did a factory data reset, but still the same issue. I found threads for A51 restarting on Samsung, but they were not
I recently ordered the s9 as of thursday May 17th around 11pm. Now according the website policy if an order is placed after 2pm on a business day (monday-friday), holiday, or weekend, itll be shipped out the following business day. Now i shouldve received an email saying it shouldve been shipped friday since technically is was ordered before 2pm friday. But i still have not received any sort of email besides the one that stated my order was placed.
Galaxy S7 Oreo update & MeltdownI just installed the Oreo update on my Cricket-branded Galaxy S7 yesterday; it has a security patch date of April 1, 2018. My question is, does this update resolve the reports from earlier this month that the GS7 is vulnerable to the Meltdown vulnerability? I'm concerned about this issue, but none of the reports I've read across multiple sources even clarify whether this involves GS7's with Qualcomm chips, Samsung Exynos chips, or both. (All GS7's legitimately sold in the U.S., including the official Cricket model, should have Qualcomm chips.) I've heard that recent security updates may have blocked some variants of Meltdown and/or Spectre, but apparently not the one first reported in August.
I bought a new phone as an upgrade to my present phone. I have received it and am trying to following the instructions to activate the phone. I would like to keep the same phone number for this phone.I have inserted the sim card and charged the phone. I then go to the activation page located at https://www.cricketwireless.com/activate.html and enter my order number off the invoice and the listed telephone number (which is the same one as the old phone). Click on the "Activate" button and then almost immediately get a notice that "Service Not Available".I am stumped as to what to do now as I cannot seem to get the new phone activated.Any help would be appreciated.
We have Galaxy Prime phones obtained two years ago from Cricket when we opened our account. Today we received an upgraded modem from our internet provider with 5G and 2G options. The Galaxy Prime phones do not read the 5G signal whereas all our other devices (MacBook, PC and an Apple iPad) immediately read the 5G signal. We can only see and connect to the 2G signal.What can we do to get the 5G signal on our Primes? We already have tried the "connect to another network" option and manually typed in the modem's 5G address--no response.
I just migrated my kids from the Samsung J7 V from Verizon over to the Samsung Halo 32gb here on Cricket. The two phones are identical except the Halo has twice as much memory which is making my kids very happy.However one item that they have noticed missing is the button on the top tray to turn mobile data on or off. They are in the habit of always turnning mobile data off when they connect to a wireless network so they don't go over their limit.Where is that button on these Halo phones?
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