Samsung Phones

  • 394 Topics
  • 1,041 Replies

394 Topics

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LadyLee1965Stuntman
asked in Samsung Phones

I already have visual voicemail.. much of what I find is rather funny

I have visual voicemail and for the most part can see messages transcribed or at best if they are not making any sense at all due to the interpretations of messages, I can at least see who was calling.. However, regular voice mail often notifies me that I’ve got voicemail messages, so upon my attempt to access I am asked for password.  I input all types of passwords that I would have chosen yet nothing is working.  Unfortunately after chat hours or calling hours the automated suggestions of pressing 1 for instructions again ask for my password.  Can I at least share with you that I never .. not once.. ever set up an actual password for ‘regular voicemail’ ?  Because I never did that.  How is it that I am to supply a password if I never set one up?  And if (thinking outside the box) the pw is my account password then I am concerned because the @ symbol isnt in the options to input for a password.  I tried all 4-digit passwords I would typically want for access but nothing is working.. I

3
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2 years ago
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wodys1100Extra
asked in Samsung Phones

I just got a phone from cricket a few weeks ago and the charging port is already broken.

I bought a refurbished Samsung Galaxy 20 FE a few weeks ago and the charging port isn’t making a connection to charge/transfer data. I have tried numerous cords, so it is definitely the phone itself. I’ve taken good care of the phone. Is there anything I can do about this? Will cricket let me exchange it for a working phone? Thanks.

1
C
7 months ago
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RlgrafxPaparazzi
asked in Samsung Phones

Is Galaxy s9 going away?

I’ve been reading of the upcoming planned phase-out of 3G.  I am currently using a Galaxy S9 (SM-G960U1) and would like to find out if this particular phone model will be affected by the upcoming phase-out.

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1 year ago
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Spudman9510Rising Star
asked in Samsung Phones

FREE Samsung Galaxy Buds

I bought the new Samsung s20+ on September 9th and never got anything about the wireless ear buds. I did use the lease option, was just checking on why I never got anything about them. I already sent a message to Facebook and never got a reply. Thank you

2
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2 years ago
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GregorylusterExtra
posted in Samsung Phones

Samsung Note 9 MMS Error

I bought my Wife an unlocked Samsung Note 9 phone. My Wife's phone can't receive or send MMS messages. I've tried to do the APN settings and nothing helps. Help please...

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K
1 month ago
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cfh13427Extra
asked in Samsung Phones

ATT&T NON CRICKET Phone

Hi Purchased an Unlocked AT&T Samsung a42 5g phone to replace my Samsung a32 5g Cricket phone.The a42 5g is much quicker than the a32 5g phone with double the GB, 128 vs 64, the Sim card and SD card work and I have service, that's Not the Issue!How do I get the Cricket Features that are on the Samsung a32 5g Cricket phone, on the Unlocked Samsung A42 5g AT&T phone?I'm Used to the Cricket App Notifications sounds and the Cricket Ringtone I like, which is Not on the Non Cricket Samsung a42 5g phone, plus being a Cricket customer for 10 plus years, there are other things I've gotten used to on a Cricket phone. Cricket offered a Samsung A42 5g at one time, but it wasn't available when I got the A32 5g from a Cricket walk in store.HELP, Any Suggestions?

1
J
2 months ago
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jarenjc19Extra
posted in Samsung Phones

Can I transfer my phone number to a iphone

can I still keep my number if I transfer to a iPhone with cricket as the provider ?

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BillyM_Cricket
4 years ago
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jennaroseExtra
asked in Samsung Phones

Not receiving texts

This has been happening to me on and off for 3 months randomly. I can't receive texts for a day or two no matter what I do. I've restored my phone multiple times (which is only a year old), I've reset network settings, I've had customer service refresh me on the network multiple times, I've reset apn settings, I've bought a new sim. Everything. Customer service submits tickets and essentially I get told they don't know why it's happening. From the looks of the community forum, it doesn't look like I'm alone as several others say they've experienced the same...so obviously this is a cricket issue. I am about to contact the BBB and potentially a lawyer as I am paying for a service that I have to go several days without being able to use because of THEIR issue with no real help from them. I have actively been looking for another provider because I've come to the conclusion that cricket has no intentions of fixing this issue and can only offer an apology to me.  

1
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2 years ago
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BanzairunnerPaparazzi
asked in Samsung Phones

Phone worked last week. Today it's "incompatible!"

We passed my wife's Galaxy S7, which she's used over a year on Cricket, to my daughter. We put her Cricket SIM card, which she had on a 4G LTE Cricket phone for over a year into this one and now it's considered incompatible. Took it to the useless store, who tried to sell me a crap phone. Why all of the sudden this 4G phone and 4G SIM are "incompatible?" It's up to date and everything. 

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2 years ago
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Maxhood95Paparazzi
asked in Samsung Phones

Import ringtone?

 Hi guys, I just upgraded from Samsung A73 to Samsung S21+. My only concern is that the notifications and ringtones I am using on the Samsung A73 are not on the Samsung 21+. Specifically the "Rise" sound and the "Space Funk" ringtone.I used File Commander and browsed around but didn't find any audio storage location. I know I can just download their MP3s but then when I use YT Music and play music from my phone those stupid tones show up and it's really annoying.Basically what I'm looking to do is go into the system folder where the sounds are kept on the S9+ and move them to the same folder on the mt S10+. Is this possible?Thank you.

7
A
1 day ago
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PhalsePaparazzi
posted in Samsung Phones

Galaxy s9 update

When is the new update going to roll out. I haven't had a security update since Christmas. This is unsafe.

8
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3 years ago
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Brenda_LewisPaparazzi
posted in Samsung Phones

Samsung Galaxy S8 Android Pie Update

Hello! I have a Samsung Galaxy S9+ with the 9.1 Software while my son has a Galaxy S8 with the 7.0 Software. I would like to know how he could update his software to the one similar to mine.His original carrier was AT&T until we switched over to Cricket.The Model Number is SM-G950U.

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Landon_Cricket
3 years ago
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Billys1Extra
asked in Samsung Phones

help

I need a PUK code for my sim card please 318-335-XXXX   sim card number:890115032775XXXXXXXX Post Edit: removed personal information - Cricket Moderator

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J
6 months ago
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justingrimm7Paparazzi
asked in Samsung Phones

Hotspot worked for a month then stopped

So I got the mobile hotspot plan and used it minutes after getting it. About a month later it stopped working. I read other posts and the responses stated the phones weren't eligible. However, this is completely false for me due to the fact that the hotspot was working for a month. So why did cricket disable the mobile hotspot after the first month of successful use?

6
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2 years ago
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Jcoleman1966Extra
asked in Samsung Phones

samsung s9+ wont send video

Hello, I just activated my s9+ on the cricket network and it won't send video messages.  It had stop sending both pics and videos on the tracfone network and now its just the videos. I've done all thr trouble shooting procedures i can find on line. Any suggestions?

5
M
4 months ago
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patricksmlamPaparazzi
asked in Samsung Phones

UNABLE TO MAKE AND RECEVICE CALLS

I have a Samsung Galaxy S21, after software update to One UI 4.1 version, I cannot make and receive calls, the text and data is still working. Wonder if anyone encounter the same issue and please advise if any suggestions to fix this problem. Thank you

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11 months ago
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RayDevillePaparazzi
asked in Samsung Phones

Unknown Text Message Being Sent

Hi , I have a Samsung Galaxy S10 5G with cricket service. Can you please tell me what the messages are. My phone is sending them..Contacted Cricket via messenger and they don't seem to know.  . See attachment 

2
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1 year ago
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kristinabui8Extra
posted in Samsung Phones

is it worth getting the note 20

Right now I have a Samsung Note 10 plus I definitely want to future-proof my phone but I'm not sure if I want to go with thevsharenote 20 cuz it seems like nothing has really changed also I was thinking about going from the Note 10 plus to the Note 10 + 5G and that would allow me gone 5G networks have future proofing what is everyone's thoughtshttps://omegle.onl/

3
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3 months ago
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PyrodronExtra
posted in Samsung Phones

Setting up Visual Voicemail

I'm trying to set up the Visual Voicemail app on my Samsung Galaxy S7, and every time I press the "Call Voicemail," button, I keep getting an error that the voicemail phone number is missing from the SIM card. Is there a way I can add it to the SIM card?

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5 years ago
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RaelayottePaparazzi
asked in Samsung Phones

phone protection

I tried adding protection when I bought my phone online. After I got my phone and started activating it I find out they never added it. There just the money to my account. So after calling customer service they told me I had to go to my local cricket. Well they tell me they can't add it. Yes I tried to get it before my 7 days was up.

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1 year ago
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Retired1Stuntman
posted in Samsung Phones

Seriously? This is how you retain custimers?

So I'm toying with the idea of upgrading my phone to a Samsung S20 FE. Take a look at the website and see it's $399. But wait..... As soon as I log into my account, the price jumps to $599. Seriously?!! This is how you entice customers to stay with the service? Disgusting. Totally and thoroughly disgusting. And before the obligatory "contact us on Twitter or Farcebook" reply pops up, I don't do social media. 

1
jdor_Cricket
2 years ago
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PaulwPaparazzi
posted in Samsung Phones

Cricket sold me a terrible phone

About a year ago my wife and I upgraded our phones.  My wife is happy with hers, but I am not with mine.  I use my phone a bit differently than most people.  I have damaged vocal cords so it is hard for me to be understood on a cell phone, which is why I have most of my conversations via my home phone.  So I use my cell for texting, mapping, and taking pictures.  I had an LG phone which served me well but had a terrible camera.  I upgraded it to a Galaxy A11 and the only thing I like about this one is the camera.  Otherwise it is the lousiest phone I have ever had.  Even though I actually don’t use it a lot, I still have to recharge it every 36 hours, even if it just sits on my desk.  You can literally set the phone in front of you and watch the battery discharge another 1% every few minutes.  It seems to be the only Android phone on the market without a magnetometer, so I can’t install a compass.  It doesn’t have an indicator light so I never know if a message or a call has come in un

1
jdor_Cricket
2 years ago
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JanisColePaparazzi
asked in Samsung Phones

Mobdro APK is free to install on Android 2021 devices

I want to install Mobdro on my Android device.How do I configure my device.I searched many places for detailed instructions on how to install the best one.But it does not workCan someone help me?

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2 years ago
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RobR1023Paparazzi
posted in Samsung Phones

Notification error

Not sure if this is a Google, Samsung or a Cricket Wireless issue. I keep getting a "No Data Service Temporary not offered by the mobile network at your location". This started a week or two ago but today (9/18/2018) it's been worse. Every 5-10 seconds.

1
Grod_Cricket
4 years ago
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justenpaulsen
asked in Samsung Phones

s20 ultra sm-g989u1

Ever since switching from a s20 fe to the ultra. I have noticed the ultra never goes connects to 5g. Even though it is a sm-g988u1 5g ultra phone. I only see it connect to lte and lte+. Kinda strange and this phone has a lot more connection setups than a cheap fe model.

2
J
5 months ago

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