- 276 Topics
- 617 Replies
I had the Halo for a while and had started with the $50 plan. Now, I need a hotspot for my laptop to connect to since internet services are more than I can afford. After doing some research, I was confident that if I upgraded to the More Plan, I could simply use the hotspot that should have been included in the plan to get me by for a while. So... Why is it unavailable? The phone is on the eligible list. If I cannot get this to function, I will be needing my money back, as well as to be downgraded back to my original $50 plan, which is no longer an option to switch back to on the Cricket app. I cannot possibly afford a new phone just to get a proper hotspot going.
My phone recently underwent an update & since then when trying to open an email no content downloads. I've tried going into settings and made sure everything is turned on that should be and I've checked my internet connection. I've also tried removing and re-adding my email account & this doesn't seem to work, even after re-starting my phone. Additionally, I'm not able to send emails; they come back as deliverable.
Why can't be approved to pay for the hotspot when my phone is working great as a hotspot? I own a new from Samsung s9+ phone. If the rules states you should use an eligible phone to work for the hotspot. Why my phone is not allowed to use the hot spot? I just want to pay the fees so I ca use my tablet, since my vision is not that good. I was told to stop using the hot spot or they will suspend my line. I went to their office and I paid for one other pho e that was on their list of eligible to use the hot spot. I have 4 lines. I tried to use that lines hot spot but it did not work. So why can't I just pay for my phone that fee so I can continue to use my hot spot? My husband is ready to drop the service and go to other carriers.
I have tried to communicate with Cricket Customer Service for the last 2 weeks about a dozen times. I wanted to upgrade from an LG with a new Samsung phone and purchased a phone that was available only online. I waited 10 days and received nothing in the mail. I never got a refund either. I did get a credit for the upgrade fee but not the fee for the phone or the taxes. When I called 1-800-274-2538 to find out what happened, I had several agents hang up and others who were plain rude. One agent mentioned that the phone was shipped to the wrong address and then the order was canceled. I never got a notification. I was told that I should go to a Cricket store but the deal was only available online so that made no sense. Then I was given no choice but to reorder and repay it again and I did. The rates for Cricket are very competitive otherwise, I would have switched. Even after the second order, the communication provided is just lacking or awful.
Hello, I've been getting emails that parts of Samsung's cloud services will be expiring and transitioning to Microsoft Onedrive. I don't use Samsung Cloud to back up my Gallery photos, so I wasn't concerned, but I do believe I use it to back up my apps so that they'll switch over to future phones I buy. Will app backups be affected by these upcoming changes? Really appreciate any input. Thanks in advance.
Hello. I just switched to using Android and I am not sure how to set voicemail ringtones for my S8. So I post this topic here looking forward to getting help from everyone. Thank you very much!I want to make this song a voicemail ringtone for my S8: https://ringtonesdownloads.info/savage-megan-thee-stallion.html
Cricket, do you want our phones to get hacked!!?? It is September and you haven't published an update for the Samsung S9 (Pie) since June! However Samsung has published many critical and high vulnerabilities for the Samsung S9 each month since June release. This is negligence and could justify class action status. Love to see how moderators try to spin this one as I'm using your own site as proof of released software dates. Please escalate corporately and don't make excuses or blame the messenger.https://www.cricketwireless.com/support/phone-troubleshooting.html?support#/device/samsung/galaxy-s9-android-pie/topic/software/software-updateshttps://security.samsungmobile.com/securityUpdate.smsb
I'm posting this hoping to help someone like me in the future. I ordered a phone on Thursday, on Friday I was emailed that my order was delayed. On Monday it was cancelled completely. I was told to order again, so I did it is now Tuesday and my order has been delayed again. They say it's my bank not releasing the funds, but my bank said the funds were released yesterday. So, now it's a waiting game. So I will update when I receive another email. Who knows if I will ever actually receive the phone or not. I know if it is cancelled again, I won't order again and they will have just lost out on a new customer. Beware ordering online! 🤦🤦
Hi.S20 5G.When I plug my phone into my PC it says I have a total capacity of 108GB but only 2gb free. The files inside only make up 10gb. What is going on? I have only had the phone for a month and have very few apps installed beyond the bloatware. Also very few pics, media etc.I was recording 60fps UHD videos earlier but deleted them via the Gallery app. Are the videos not fully deleted (trash can or something?)Is the operating system / apps etc. really taking up 90GB?
Hello All, just a quick question has anyone in the UK had there free Galaxy Buds Live shipped yet for getting the new Galaxy S21 from certain retailers. I claimed mine 3 weeks ago had the claim email straight away saying I had been validated but have heard nothing since. I know it says allow 45 days but uts been 3 weeks surely they should of been sent by now?? Thanks In Advance
Anytime I have a call with someone outside of my state (I'm in PA), there's a delay. Lile, when you watch the news and there's a delay between the newscasters. I've tried turning off wi-fi calling, thinking that might be the issue but it's not. It's getting to the point where I'm considering a new service provider. Any ideas?
I remember upgrading from my s5 to an s7 edge and oh boy it was the most beautiful phone at that time. I still think its one of the better looking phones even to date. The colors they used and the way the glass shined, the double edged screen (even though it was a nuisance sometimes) it was such a good looking phone.What do you think is the best looking galaxy phone ever ?
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