I'm furious. I changed to cricket because their service was better than straight talk. But boy was I lied to. Completely. I got a POS phone that same day I got it froze for ten minutes at a time and the signal only allowed me 5 minutes before it just disappeared. I call to replace this POS phone with a new one as I have to have it for my business. EVERY SINGLE DAY. I'm informed 4 days after getting it, my options are return the phone and get my money back but I will lose my phone number that I brought with me. Or send this one in and wait 2-3 days for a replacement and have no phone AGAIN I NEED MY PHONE EVERY SINGLE DAY. Thank God I am the only one I switched because this is NOT good service. I will switch to someone else and this POS will show up on your counter at a store. And the friends I told I will be calling now to tell then NOOOOOO. It's a scam. Take care because I'm done