my phone will not make or recieve calls

  • 10 February 2023
  • 2 replies


I upgraded to a Samsung  note 20 and now I can't make or recieve calls. Everything else works. I took it to cricket and she said so.ething about Samsung phones not working on cricket network


Best answer by ds329a 10 February 2023, 03:07

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Hi @Tammiann46 May you ensure your device operates on the latest software available and ensure your APN settings are as below. If your issue persist, may you contact us via Private Message at @CricketSupport for further assistance. 

  • Name: Internet
  • APN: Endo
  • MMSC:
  • MMS Proxy:
  • Multimedia Message Port: 80
  • MCC: 310
  • MNC: 150
  • APN type: default,mms,fota,hipri,supl
  • APN protocol: IPv4
  • APN roaming protocol: IPv4
  • Turn APN on/off: ON


When those settings are complete, you're good to go.


My phone just stopped making and receiving calls.  Why