New number issues

  • 31 January 2023
  • 1 reply

Badge +1

I just changed my number a couple of hours ago. As the rep stated in advance, the call disconnected right after the $15 payment was made. I got my new number but can't use my phone at all. The rep did try to call me back but I couldn't answer the call because my phone was frozen all of a sudden. I've restarted the phone like 4 times. I've been on hold for like 15 minutes. I need help fast please!!!!! It's important thanks in advance 


Best answer by jdor_Cricket 1 February 2023, 02:54

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1 reply

Userlevel 4
Badge +4

Hey @Adriiiiii !

Sorry to hear about that experience. Our support team would be happy to look into this for you. Please send us a PM to our @CricketSupport account with your wireless number and name on the account for further assistance.