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No 5g on unlocked Samsung Z Flip 3

  • 7 February 2022
  • 1 reply
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Hello,

I have 5g plan, activated a new SIM card from cricket a couple of weeks ago, and  I live in a 5g area. Yet my unlocked Z Flip 3 still only has LTE service.  I see other folks have the same issue but cricket never posted the actual resolution steps in the answer.  

Anybody knows how to fix the no 5g issue?

Thanks! 

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Best answer by jdor_Cricket 8 February 2022, 18:21

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Hi @BYOD_SF 

Thanks for reaching out to us on the Cricket (Community) Forum! In order to assist you further, we'll need to continue this chat via private message. Please send me a private message with the name on your account, your wireless number, and the model of your device. This information will help guide us towards a quicker resolution.

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