OS out of date

  • 31 October 2018
  • 1 reply
  • 30 views

chase bank tells me my operating system is out of date and I  am unable to use the phone app.  However my phone says that my OS is up to date


1 reply

Userlevel 4
Badge +5

Hello @sgoodwin01,


The app may require a higher software version than your phone has been updated to. If that is the case you'll need a newer device to use the app.


Thanks!

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