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outbound caller ID name

  • 20 June 2022
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I recently left my job and ported my cell phone number from the company plan (AT&T) to our personal Cricket plan.  The caller ID name that shows up for my Samsung phone is still the company name which confuses people that I call.  How can I change the caller ID name that shows up to my name or even something more generic?

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Best answer by ds329a 21 June 2022, 01:11

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HI @daleliff we thank you for reaching out to Cricket Forum. We first want to welcome you to the #CricketNation. With a recent port-in, it may take up to 90 days for the wireless name to update in the system. You may reach out to us via CricketSupport private message for further assistance. 

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