Over and over again

  • 11 December 2019
  • 2 replies

I'm posting this hoping to help someone like me in the future. I ordered a phone on Thursday, on Friday I was emailed that my order was delayed. On Monday it was cancelled completely. I was told to order again, so I did it is now Tuesday and my order has been delayed again. They say it's my bank not releasing the funds, but my bank said the funds were released yesterday. So, now it's a waiting game. So I will update when I receive another email. Who knows if I will ever actually receive the phone or not. I know if it is cancelled again, I won't order again and they will have just lost out on a new customer. Beware ordering online! 🤦🤦

Best answer by Yooperlife28 14 December 2019, 01:17

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Userlevel 4
Badge +5

Hello @Yooperlife28! Welcome to our Cricket Community Forum and thank you for your post. We are more than happy to review the details of your online order and the reason for the delays. We would like to look into this issue further for you. Please reach out to our support team on Facebook ( or Twitter (@cricketsupport) with the details of your issue. 

No need! I received my order yesterday, and am very pleased. Thank you though!!! I am loving the switch so far!