Phone calls will not connect

  • 23 April 2023
  • 2 replies

Badge +1

My phone calls will not connect.  It hangs up when I call out and goes straight to voice mail when I am receiving a call.  Internet and messaging all works good though.


Best answer by Marlena_Cricket 25 April 2023, 02:02

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2 replies

Badge +1

My phone calls will not connect neither in or out.  Other things like internet and messaging do work as supposed to.  

Userlevel 3
Badge +5

Hi @CindyShirk and welcome to the Community Forum! We’re sorry to hear you’re experiencing service issues. We’d be happy to review your account and the current coverage in your area to determine what’s causing your issues, and how we can best assist you. Please send our team a PM to @CricketSupport and include your wireless number and the complete address where you’re experiencing issues.