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Phone Compatibility

  • 18 April 2023
  • 2 replies
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I tried to verify compatibility of my phone but it keeps saying "Our systems are  struggling today. We're looking into it, but please try again later". It said the same thing almost 2 months ago when I tried looking. Can someone help me with that please?

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Best answer by jdor_Cricket 19 April 2023, 03:04

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Hey @RJStacy03 !

That’s strange. We’d be happy to check this out for you. Please send our @CricketSupport account the IMEI and model of your device, so that we can confirm compatibility with you.

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Hey @RJStacy03 !

That’s strange. We’d be happy to check this out for you. Please send our @CricketSupport account the IMEI and model of your device, so that we can confirm compatibility with you.

I got it taken care of now. Yesterday I got some help and turns out it was my wifi that was the problem.

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