Phone interrupts me daily wanting an update but won't use my data. i don't have wifi.

  • 28 May 2021
  • 4 replies

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Phone interrupts me 2 or 3x daily wanting an update, but refuses to use my data. Gives me 2 options 1) get on wifi now to update. Or 2)temporarily put this notification off for a little while- but it always comes back.

I have my phone set to only update with my data because I have no wifi access at all & am not planning on buying any.So I am getting really frustrated because I don't know what to do. These interruptions of course always happen at the worst possible moment and interferes with whatever I'm working on. It's a Samsung a11 i think. I asked the Samsung people and they said it's not them so I'd need to talk to my carrier. Which is Cricket. So Cricket-- why don't you just let me get this update with my data Like I Always Do...? I don't even know what it's for.

Thank you for your attention to this matter,  it's really driving me up the wall 🙂🙃🙂 I don't know what to do. Help!

4 replies

Userlevel 2
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most software updates come from the manufacturer. For Samsung you will need to have at least 50% battery and connect to wifi to update.

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Thank you.. That's what I thought but last night I went to the Samsung website and someone said it was my phone carrier, so idk...  Mainly what I want is to just stop all the interruptions until I can get to where there's wifi. There should be a way to do that wouldn't you think? 

I have that same issue with my phone?


But now I don't have the data time...